Field Service Technician ( Arizona Area)

flex; United States; Remote; USD 66,000 - 92,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their remote team in the Arizona area. This role involves providing top-notch service and support for low voltage distribution systems, ensuring customer satisfaction while adhering to safety regulations. The ideal candidate will have a strong background in electrical power distribution, with the ability to read schematics and use testing equipment effectively. This position offers a comprehensive benefits package, including medical, dental, and vision plans, along with a competitive salary range that reflects the geographical location of the candidate. If you're passionate about making a difference in a dynamic environment, this opportunity is for you.

Benefits

Full range of medical plans

Dental plans

Vision plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Qualifications

• 5+ years of experience in electrical power distribution or related field.
• Ability to read and understand electrical schematics.

Responsibilities

• Provide installation, testing, maintenance, and repair for power distribution equipment.
• Communicate regularly with Project Managers and provide excellent customer service.

Skills

Electrical Power Distribution

Customer Service

Safety Regulations

Technical Reporting

Communication Protocols

Education

Associates Degree in Electrical Power Distribution

Military Experience

Tools

Multimeters

Current Meters

Job description

Job Posting Start Date 03-21-2025 Job Posting End Date 05-19-2025

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Field Service Technician - Remote (Arizona area).

Reporting to the Director, Field Applications, the Field Service Technician - Remote (Arizona area) is responsible for providing service and support at customer sites located throughout their assigned territory.

What a typical day looks like:

• Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.
• Prepare technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
• Maintain and follow safety regulations for the company and the specific sites where working.
• Attend all appropriate site meetings.
• Interface with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
• Communicate on a regular basis with Project Managers receiving and relaying information.
• Proactively work to eliminate waste and add value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Adhere to company policies and rules.
• Additional duties as required.

The experience we’re looking to add to our team:

• Education to the Associates level in electrical power distribution or related field and/or 5+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols. Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal‐Enclosed Low‐Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
• Ability to read and understand electrical schematics.
• Ability to use test equipment, including multimeters, current meters, and related devices.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to US Remote): Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate $66,300.00 USD - $91,100.00 USD

Annual Job Category: Design, Process & Technology Engineering

Is Sponsorship Available? No