Field Service Technician — Analytical Instrument Specialist (Travel)

Swan Analytical USA; Washington (District of Columbia); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading analytical instrumentation company is seeking a Field Service Technician to ensure optimal performance of analytical instruments. Responsibilities include on-site installation, troubleshooting, maintenance, and training customers in the appropriate use of instruments. The role requires up to 100% travel (Monday to Friday) and an ability to provide exceptional technical support. Candidates should be ready to maintain detailed service records and stay updated on product advancements. This is an exciting opportunity for those passionate about technology and customer service.

Responsibilities

• Install and commission SWAN analytical instruments at customer locations.
• Conduct routine preventive maintenance activities.
• Provide exceptional technical support to customers.
• Perform instrument repairs, replacements, and upgrades.
• Train customers on proper use and maintenance of instruments.
• Maintain accurate service records, equipment logs, and reports.

Job description

A leading analytical instrumentation company is seeking a Field Service Technician to ensure optimal performance of analytical instruments. Responsibilities include on-site installation, troubleshooting, maintenance, and training customers in the appropriate use of instruments. The role requires up to 100% travel (Monday to Friday) and an ability to provide exceptional technical support. Candidates should be ready to maintain detailed service records and stay updated on product advancements. This is an exciting opportunity for those passionate about technology and customer service.