Field Service Technician - 60% Travel (Equipment)

Lastec Llc; New York (NY); On-site; USD 41,000 - 48,000; Full time

Job summary

Wood-Mizer is seeking a Field Service Technician to diagnose, repair, and maintain sawmill and wood processing equipment at customer sites and in branch shops. The role requires up to 60% travel, including overnight trips, with a focus on hands-on service and safe operation.

You will troubleshoot mechanical, hydraulic, and electrical systems, perform equipment set‑ups, and train customers. A valid driver's license and willingness to travel are essential; the position offers overtime eligibility

Qualifications

• 4+ years of hands-on experience servicing and repairing industrial, agricultural, forestry, or heavy equipment
• Strong mechanical aptitude and working knowledge of hydraulic systems
• Electrical troubleshooting skills, including reading schematics and using meters and controls
• Gas and/or diesel engine diagnosis and repair experience
• Valid driver’s license with acceptable driving record and DOT medical card or ability to obtain
• Willingness to travel up to 60%, including overnight trips and some weekends
• Basic computer skills for service documentation

Responsibilities

• Travels to customer sites to diagnose, repair, and maintain Wood-Mizer equipment, including mechanical, hydraulic, electrical, and engine systems
• Performs shop service, repairs, and equipment set-up at the branch
• Troubleshoots complex problems independently and selects the right repair to resolve issues efficiently
• Installs and commissions equipment and trains customers on safe operation and routine maintenance
• Completes product updates, retrofits, and warranty repairs
• Operates company service and delivery vehicles safely and in compliance with DOT regulations
• Documents service work, parts, and time accurately to maintain complete service records
• Shares customer feedback and recurring product issues with the service, quality, and engineering teams to help improve our products
• Mentors less-experienced technicians
• Delivers equipment and supports trade show demonstrations as needed
• Follows all Wood-Mizer safety, quality, and company policies and procedures
• Performs other duties as assigned

Skills

Mechanical aptitude

Electrical troubleshooting

Reading schematics

Customer service

Travel readiness

Education

High school diploma or equivalent

Tools

Meters

Job description

Wood-Mizer is seeking a Field Service Technician to diagnose, repair, and maintain sawmill and wood processing equipment at customer sites and in branch shops. The role requires up to 60% travel, including overnight trips, with a focus on hands-on service and safe operation.

You will troubleshoot mechanical, hydraulic, and electrical systems, perform equipment set‑ups, and train customers. A valid driver's license and willingness to travel are essential; the position offers overtime eligibility