Field Service Technician

Aim Transportation Solutions (Mechanic); United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Base Pay + Overtime

Portal to Portal travel pay

Travel Points – hotel/airline

Vehicle allowance

100% company paid benefits package

401(k) options

Employee assistance program

Job summary

Biesse is seeking a Field Service Technician in the United States to install, maintain, and support advanced machinery at customer sites. You will apply mechanical and electrical knowledge across industries, perform on-site servicing, and train customer representatives on machine operations and maintenance.

The role emphasizes traveling to customer sites, diagnosing issues, and delivering hands-on service that keeps machinery operating at peak performance.

Qualifications

• Experience with mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment.
• Ability to analyze, troubleshoot and diagnose mechanical, electrical/electronic, and pneumatic issues.
• Strong on-site service and collaboration with customers.
• Maintain detailed service reports and documentation.
• Willingness to travel 100%.

Responsibilities

• Provide installation, maintenance and support services on our machines.
• Apply mechanical and electrical knowledge across various industries.
• Conduct on-site service interventions and collaborate with customers to resolve problems.

Skills

Travel 100%

Machinery maintenance

Electrical troubleshooting

On-site service

Customer training

Diagnostics

Documentation

Job description

Career Opportunities: Field Service Technician (10439)

We manufacture lines, machinery and components for making products, enhancing the potential of the wide range of materials processed by our customers.
We simplify the production processes of customers working in the furniture, construction, automotive and aerospace sectors, courtesy of the skill of the people who work in our production sites around the world.
Founded in Italy in 1969 and now listed on the Italian Stock Exchange, we are driven by our international calling, which is manifested through a global network of showrooms, where customers can enjoy a multi-material experience.

Job Description

Ready to help shape the future of Manufacturing?

We’re looking for hardworking, dependable professionals who have a strong desire to contribute to a growing organization. You’ll be joining an organization in building towards true innovation and technical mastery.

As a Field Service Technician, you will be able to apply mechanical and electrical knowledge across various industries. You'll act as a key resource for our customers by providing installation, maintenance and support services on our machines. At Biesse, our mission is to provide our customers and clients with the most suitable solutions enabling them to unleash the true potential within any material.

If you’re looking to be a part of a team where you can contribute your electromechanical expertise while building something you can be proud of, we would love to hear form you!

Total Rewards

• Competitive Base Pay + Overtime at time and a half
• Portal to Portal travel pay
• Travel Points – All points accumulated from hotel and airline bookings are yours
• Vehicle allowance
• 100% company paid benefits package
• 401(k) options
• Employee assistance program

What You’ll Bring to the Table

• Willingness to Travel 100%
• Experience with Mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment
• Customer Service –Providing hands-on training to customer representatives on machinery operations and maintenance.
• Technical Abilities –Analyzing, troubleshooting, and diagnosing mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Dependability –Conducting on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Attention to Detail –Maintaining detailed service reports to ensure accurate documentation of all service activities.
• Collaboration– Building and maintaining strong customer relationships to deliver exceptional service experience.

Our Commitment to Your Success

• Senior Engineer Shadowing on live projects