Field Service Technician

All Copy Products; Tucson (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Uniform provided

Laptop provided

Phone allowance

Company vehicle

Full benefits

Training

Job summary

ACP and Verticomm is seeking a Field Service Technician to diagnose and repair office technology equipment at client sites. You will travel to locations, perform repairs on copiers and printers, and conduct routine maintenance while ensuring parts are ordered for subsequent visits.

We provide a company vehicle, uniform shirts, a laptop, and a phone allowance, with a full benefits plan and training. Typical schedule is Monday–Friday, 8am–5pm, with a competitive $20–$25 per hour wage based on

Qualifications

• Experience repairing office technology equipment preferred.
• Willing to undergo background check and driving history review.

Responsibilities

• Respond to service calls for copier/printer repairs at client sites.
• Travel to client locations to diagnose and repair equipment.
• Inspect machines, perform routine/preventive maintenance, and replace worn parts.
• Communicate repair status to clients; order parts and schedule follow-up visits.

Skills

Customer support

Troubleshooting

Field service

Education

Technical college or equivalent training

Tools

Microsoft Office

Job description

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you,

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk, and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing, and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team-oriented, innovative, great at helping customers, and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem, and make necessary repairs on their copier orprinter. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $20-25per hour based on experience, plus a bonus program and a full benefits plan. This position is Monday-Friday, 8am-5pm. We offer full training and welcome candidates from other industries or from technical training programs.

Requirements:

• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.