Field Service Technician

Tgi Main Company; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

401(k)

Job summary

Tgi Main Company, a leader in office technology solutions, is hiring a Field Service Technician in Tampa, FL. The role involves managing customer relationships and ensuring high satisfaction while performing repairs on office equipment.

With a focus on service calls, candidates should possess a high school diploma and preferably 2 years of experience with copiers or mechanical systems. This full-time job offers a salary range of $45,000 to $60,000 per year, along with dental, health, and vision insurance benefits.

Qualifications

• 2 years of experience with copiers or mechanical systems preferred.
• Ability to use handheld computers and basic network connectivity.

Responsibilities

• Manage territory, inventory, and customer relationships with high satisfaction.
• Provide quality service calls on all types of office equipment.
• Travel to client sites for repairs and maintenance of office equipment.

Skills

Electrical/mechanical aptitude

Time management skills

Working knowledge of computer systems

Education

High school diploma or equivalent

Job description

Job Location: Tampa, FL

Salary Range: $45,000.00 - $60,000.00

Job Title: Field Service Technician

The TGI Story

A second-generation family‑owned business for over 60 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry‑leading partners.

TGI Office Automation seeks a bright, highly motivated, and enthusiastic Field Service Technician to join our growing team. This is a great opportunity to join a fast‑paced team that is focused on supporting the growth of our company.

TGI’s Mission Statement: Office automation empowers your business. By improving bottom‑line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.

Website: www.tgioa.com

Primary Functions and Responsibilities

• Manages territory, inventory, and customer relationships, along with maintaining a high level of customer satisfaction.
• Responsible for providing quality service calls on each piece of equipment serviced.
• Travel to client sites within an assigned geographic area to repair and maintain office equipment (Copiers, printers, fax).
• Performs full range of on‑site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal, and customer call assistance.
• Follows proper call handling procedures while maintaining the minimum call per day average.
• Maintains effective relationships with customers and fellow employees.
• Must follow the policies and procedures set forth by TGI Office Automation.

Qualifications

• A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
• Copier/Mechanical: 2 years preferred.
• Working knowledge of computer systems such as Microsoft, Apple and basic network connectivity, print drivers.
• Must possess electrical/mechanical aptitude.
• Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
• Must have excellent daily time management skills and be capable of prioritizing activities and.
• Driver’s License / Vehicle (Required).

Job Type

Full‑time

Salary

$45,000.00 - $60,000.00 per year (based on experience)

Benefits

Dental insurance, Health insurance, Vision insurance, Life insurance, PTO, and 401(k)

Schedule

Monday-Friday

Work Location

Tampa (in the field)

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.