Field Service Technician

Mujin; Suwanee (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Mujin seeks a Field Service Technician to support robotic deployments, diagnosing and repairing automated systems across customer sites in the United States. The role requires onsite presence with travel by car or plane as needed.

Responsibilities include setting up robot cells, demos, and vision systems, plus troubleshooting electrical and mechanical components while coordinating with customers and managers.

Qualifications

• 2+ years of engineering experience, preferably electromechanical in a warehouse automation setting.
• Knowledge of Python and/or C++, PLC experience.
• Industrial design experience or ability to interpret/generate CAD models or electrical drawings (Autodesk Inventor and AutoCAD a plus).

Responsibilities

• Diagnose, troubleshoot, and repair equipment including mechanical systems, electrical circuits, hydraulics, and pneumatics.
• Set up industrial robots, demo cells, end effectors, cameras, lighting, compressed air, robot controllers, and vision systems.
• Execute robot system demos for customers.
• Provide support for systems deployed to remote customer sites.
• Support installation and configuration of Mujin controller and other equipment at customer sites.
• Design custom metal parts for fabrication such as robot hands, robot cells, robot pedestals, demo frames, camera mounting plates, vacuum gripper parts.

Skills

Python

C++

PLC

Tools

Autodesk Inventor

AutoCAD

Job description

Job Description

As a Field Service Technician at Mujin, you will play a critical role in integration for robotic deployments, providing remote and onsite support. In this role, you will be responsible for troubleshooting and repairing mechanical and electrical industrial robotic systems. Your duties will include performing preventive maintenance, reading technical documents, basic robotic programming, troubleshooting programs, and effectively communicating with customers and managers.

This role will require onsite customer support in the primary work location as well as other customer sites. Travel by both car and plane may be required.

Position Description

• Technical proficiency in diagnosing, troubleshooting, and repairing equipment, including mechanical systems, electrical circuits, hydraulics, and pneumatics
• Set up industrial robots, demo cells, end effectors, cameras, lighting, compressed air, robot controllers, and vision systems
• Execute robot systems demos for customers
• Provide support for systems deployed to remote customer sites
• Support installation and configuration of Mujin controller and other equipment at customer sites
• Design custom metal parts for fabrication such as robot hands, robot cells, robot pedestals, demo frames, camera mounting plates, vacuum gripper parts, etc.

Position Requirements

• 2+ years of engineering experience, preferably with an electromechanical focus in a warehouse automation setting
• Knowledge of Python and/or C++. PLC experience.
• Strong

problem-solving and customer service skills to ensure equipment functionality and client satisfaction

• Industrial design experience (electrical or mechanical), and ability to interpret/generate CAD models or electrical drawings (Autodesk Inventor and AutoCAD is a plus)
• Ability to read specification sheets and purchase necessary mechanical and electrical components from suppliers
• Eligibility to work in the US without sponsorship

And the cherry on top!

• Experience in the safeguarding, maintenance, and manipulation of industrial robots
• Hands-on experience with six and seven-axis robot arm task creation, conveyor belt systems, industrial sensors, industrial laser cutting, CNC, etc.
• Work experience in design, research, and/or development in a manufacturing related company
• Familiar with industrial safety best practices regarding robotic systems
• Experience with compressed air systems and air capacity sizing

Physical Demands/ Work Environment

• Travel: Up to 75%
• Periods of sitting at a desk and working on a computer
• Prolonged periods working in industrial/ warehouse settings
• Ability to work extended hours as required

*This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.*

*Mujin is proud to be an Equal Employment Opportunity employer.*