Field Service Technician

Diebold Inc.; Mesa (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

Diebold Nixdorf in the United States is hiring a field service technician to install, debug and maintain product hardware and software on customer premises. You will schedule services, perform inspections, and work with customers to ensure satisfaction and understanding of product functionality.

The role requires attention to safety, timely service delivery and clear communication to stakeholders. Join our team to advance service quality, build strong customer relationships, and support digital

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.