Field Service Technician

Management Recruiters of Zionsville; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Vehicle allowance and mileage

Training and professional development

Benefits package: medical, dental, and

PTO and holidays

Career growth opportunities

Job summary

Management Recruiters of Zionsville represents a leading manufacturer of capital equipment seeking a technically skilled Field Service Representative to install, service, and commission equipment at customer sites. You will diagnose mechanical and electrical issues and provide on-site and remote support, documenting activities and traveling regionally.

Requires 4+ years in a service role and an associate degree or technical certification in relevant fields, with CAD familiarity and strong

Qualifications

• 4+ years in a service technician or mechanical support role.
• Customer-facing capital equipment industry experience preferred.
• Willingness to travel 50%+ and work in industrial environments.

Responsibilities

• Install, commission, and service capital equipment at customer sites.
• Perform preventive maintenance, diagnostics, and repairs on mechanical systems (electrical troubleshooting a plus).
• Provide remote and on-site technical support and training for customers.
• Document service activities and maintain accurate records.
• Collaborate with engineering and sales teams to resolve customer issues.

Skills

Strong mechanical aptitude

Read mechanical drawings & schematics

Electrical systems understanding

CAD software familiarity

Excellent communication & customer svc

Self-starter in field

Education

Associate degree or technical cert in M.E. Tech / Mechatronics / Industrial Maintenance

Tools

CAD software

Job description

My client, a leading manufacturer of capital equipment serving industrial and manufacturing clients across North America, is seeking a mechanically inclined, customer focused Technical/Field Service Representative to join their growing service team.

This is an excellent opportunity to join a technology-leading company in a high-growth, high-impact industry.

Key Responsibilities

• Install, commission, and service capital equipment at customer sites
• Perform preventative maintenance, diagnostics, and repairs on mechanical systems (electrical troubleshooting a plus)
• Provide both remote and on-site technical support and training for customers
• Document service activities and maintain accurate records
• Collaborate with engineering and sales teams to resolve customer issues
• Travel regionally and occasionally nationally (50%+ travel required)

Ideal Candidate Profile

Education:

Associate degree or technical certification in Mechanical Engineering Technology, Mechatronics, Industrial Maintenance, or related field (Ivy Tech or similar trade schools preferred)

Experience:

4+ years in a service technician or mechanical support role. Customer-facing capital equipment industry experience desired. Experience within the furniture, auto and boat seating, and/or apparel a plus.

Skills:

• Strong mechanical aptitude; able to read mechanical drawings and schematics
• Basic understanding of electrical systems (wiring, sensors, PLCs a plus)
• Familiarity with CAD software preferred
• Excellent communication and customer service skills
• Self-starter with the ability to work independently in the field

Other Requirements:

Valid driver’s license and clean driving record. Passport for occasional travel into Canada or Mexico. Ability to lift 50 lbs and work in industrial environments, Willingness to travel

What We Offer

• Vehicle allowance and mileage reimbursement
• Training and professional development
• Benefits package includes medical, dental, vision, PTO and holidays
• Career growth opportunities into senior service or technical sales