Field Service Technician

Mach10 Solutions

Indianapolis (IN)

On-site

USD 48,000 - 55,000

Full time

34 hours ago

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Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid Vacation

Paid Holidays

Job summary

Mach10 Solutions in Indianapolis is hiring a Field Service Technician to install, service and troubleshoot industrial machinery at customer sites nationwide. The role blends on-site facility work with extensive travel, up to 80% after training, and offers overtime opportunities.

You will diagnose mechanical and electrical issues, perform startup and commissioning, and deliver rapid response support to minimize downtime while maintaining safety and quality.

Qualifications

Solid mechanical and electrical aptitude for field service.
Willingness to travel up to 80% after training.
Ability to read and interpret schematics and service manuals.

Responsibilities

Provide expert technical support at customer sites to ensure project success.
Facilitate installation, startup and commissioning of complex machinery.
Diagnose and resolve mechanical and electrical system failures.
Perform routine maintenance to extend equipment life and minimize downtime.
Communicate project status and equipment health clearly to clients.

Skills

Field service

Electrical troubleshooting

Mechanical skills

Autonomy

Customer communication

Job description

We are seeking a skilled Field Service Technician to join our specialized engineering and manufacturing team in Indianapolis. This role offers a dynamic mix of local facility work and nationwide travel, focusing on the installation, maintenance, and troubleshooting of industrial machinery. You will act as a primary point of contact for our clients, ensuring their equipment remains reliable and safe. If you thrive on technical challenges, enjoy variety in your daily tasks, and are motivated by the high earning potential that comes with travel and overtime, this is an ideal career move.

When based at our Indianapolis headquarters:

Standard 8-hour shifts
Typical start times ranging from 7:00 AM to 8:00 AM
Primary focus on daytime operations

When deployed to customer sites:

Variable hours based on project demands
Potential for 1st, 2nd, or 3rd shift assignments
Occasional weekend availability required
Typical travel stints last about one week
Extended projects may require up to six weeks on-site
Travel commitment reaches 80% post-training
Per diem provided for all travel days

Field Service Technician

Location: Indianapolis, IN 46268

Pay: $35.00 – $40.00 per hour

Travel: Up to 80% once fully trained

Employment Type: Full-Time

Position Summary

Schedule & Travel Details

When based at our Indianapolis headquarters:

Standard 8-hour shifts
Typical start times ranging from 7:00 AM to 8:00 AM
Primary focus on daytime operations

When deployed to customer sites:

Standard 10-hour work days
Variable hours based on project demands
Potential for 1st, 2nd, or 3rd shift assignments
Occasional weekend availability required
Typical travel stints last about one week
Extended projects may require up to six weeks on-site
Travel commitment reaches 80% post-training
Per diem provided for all travel days

Compensation & Overtime

Hourly rate of $35.00 – $40.00 based on your expertise
Overtime compensated at 1.5x
Double-time pay for Sunday work
Per diem provided for qualifying travel
High income potential for those who embrace travel and overtime

Core Responsibilities

Provide expert technical support at customer sites to ensure project success
Facilitate the installation, startup, and commissioning of complex machinery
Diagnose and resolve mechanical and electrical system failures
Perform essential repairs and routine maintenance to extend equipment life
Deliver rapid response support to help customers minimize downtime
Analyze root causes of equipment issues to implement effective, lasting solutions
Interpret complex technical drawings, schematics, and service manuals
Verify equipment performance through rigorous testing after service or installation
Maintain clear communication with clients regarding project status and equipment health
Document all service activities accurately through detailed reporting
Collaborate cross-functionally with engineering and manufacturing teams
Ensure all work adheres to site‑specific safety protocols to protect yourself and others
Serve as a professional representative of our company at all times

Candidate Profile

We are looking for individuals with a solid foundation in mechanical or electrical systems who are passionate about troubleshooting industrial hardware. The successful candidate will be a self-starter who is comfortable working independently and managing the demands of field service.

Possess strong mechanical and technical aptitude
Demonstrate proficiency in troubleshooting industrial machinery
Maintain a willingness to travel extensively
Show comfort working autonomously at client locations
Exhibit flexibility with shifting schedules and travel demands
Communicate effectively and professionally with all customers
Display reliability during extended field assignments
Maintain availability for overtime and weekend work
Show a commitment to continuous learning and technical skill development

Backgrounds in Field Service, Industrial Maintenance, Machine Building, Equipment Installation, Commissioning, or related manufacturing fields are highly valued.

Benefits

Medical, Dental & Vision

We offer a high-deductible HSA medical plan where the company covers approximately 90% of the premium. Dental and vision options are also available. Coverage begins after the initial waiting period.

401(k)

You may join our retirement plan after three months of service. The company provides a match of up to 3% of your gross income, subject to plan guidelines.

Paid Vacation

Full-time staff receive 10 days of paid vacation annually, which is prorated. After your first year, your allowance increases by one day each year, capping at 20 days.

Paid Holidays

We observe the following paid holidays:

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve

Why Join Us?

This position offers a unique career path that goes beyond typical maintenance work. You will gain exposure to diverse environments and advanced equipment while building strong customer relationships. With a competitive hourly rate, significant overtime opportunities, and a robust benefits package, this role is designed for professionals who want to maximize their earnings while expanding their technical expertise.

Our Story

From Montana to Nationwide Excellence

Founded in Montana, Mach10 Solutions has rapidly expanded to provide premium fabrication and engineering services across the United States. Our journey began with a simple mission: deliver precision engineering solutions at unprecedented speeds.

Today, we leverage cutting‑edge technology and exceptional talent to provide manufacturing services that consistently exceed expectations. With a focus on quality, speed and innovation, we’ve become the trusted partner for companies seeking competitive advantages through superior fabrication and design.

At Mach10, we don’t just build components – we forge lasting partnerships through reliability, expertise, and our commitment to pushing the boundaries of what’s possible.

Our Services

Precision Fabrication

State‑of‑the‑art manufacturing delivering tight‑tolerance components with uncompromising accuracy.

Design & Drafting

Comprehensive CAD modeling, documentation and DFM optimization to ensure flawless execution.

Field Services

Nationwide on‑site technical support, installation and maintenance from highly trained experts.

Quality Assurance

Rigorous inspection protocols guarantee every component meets or exceeds industry standards.

Project Management

End‑to‑end project coordination with clear communication and on‑time delivery.

Rapid Prototyping