Field Service Technician

Strive Solutions; Huntingdon (Huntingdon County); On-site; USD 28,000 - 44,000; Full time

Job summary

Strive Solutions is seeking an Installation Technician to provide in-home technical support and ensure reliable operation of technology products. You will install, configure, and test smart home devices and computer systems, and you will explain setup and usage clearly to customers.

Working independently, you will assess customer needs, complete installations, and resolve problems while maintaining a professional, respectful approach in customers’ homes.

Qualifications

• Strong technical aptitude and problem-solving skills.
• Clear communication with customers.
• Ability to install and test consumer tech.

Responsibilities

• Install, configure, and test smart home devices and computer systems.
• Troubleshoot hardware and software issues.
• Deliver excellent customer service while explaining setup and usage clearly.
• Follow procedures to ensure quality results.
• Maintain a professional approach in customers’ homes.
• Work independently to assess needs, complete installations, and resolve problems.

Skills

Technical aptitude

Problem-solving

Customer communication

Attention to detail

Consumer tech

Education

High school diploma

Job description

As an Installation Technician, you will provide hands‑on in‑home technical support to customers, ensuring smooth setup and reliable operation of a range of technology products.

• Install, configure, and test smart home devices and computer systems.
• Troubleshoot hardware and software issues to restore proper functionality.
• Deliver excellent customer service while explaining setup and usage clearly.
• Follow technical procedures to ensure operational excellence and quality results.
• Maintain a professional, respectful approach in customers’ homes.
• Work independently to assess needs, complete installations, and resolve problems.

Key qualifications/skills: strong technical aptitude, problem‑solving skills, ability to communicate effectively with customers, attention to detail, and comfort installing and supporting consumer technology.