Field Service Technician

Industrial-Service-Solutions,-LL; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Industrial-Service-Solutions,-LL is seeking a skilled Field Service Technician with strong pump system experience in the Houston area. The role involves troubleshooting, maintaining, and repairing pumps, controls, valves, and piping at customer sites and in the service shop.

The ideal candidate has hands-on experience with electric motors, various pump types, and diagnostic tools, and can read schematics. Travel and after-hours on-call work are required.

Qualifications

• 5+ years of pump control troubleshooting experience preferred.
• Experience working with 208/230/460V power systems.
• Hands-on motor installation, service and repair.
• Familiar with submersible, centrifugal, vertical turbine and self-priming pumps.
• Able to read electrical and mechanical schematics.
• Valid driver’s license and clean driving record required.
• Ability to pass background check and drug screening.
• Willingness to travel to customer sites and be on-call as needed.

Responsibilities

• Travel to customer locations for diagnostics and repairs.
• Troubleshoot mechanical and electrical issues with pumps, controls, piping, and valves.
• Provide expert-level customer service and technical support.
• Maintain truck inventory and service vehicle readiness.
• Complete field service reports and required documentation.
• Must be available for after-hours and on-call shifts.
• Ensure all work complies with manufacturer specifications and safety standards.
• Read and interpret schematics for equipment assembly and repairs.
• Perform failure assessments and plan repair scopes, including material takeoffs and time estimates.
• Represent the company professionally with a customer-focused attitude.

Skills

Electrical power systems

Pump troubleshooting

Motor installation/repair

Diagnostic tools

Field service

Valid driver’s license

Reading schematics

Safety compliance

Education

High school diploma or technical training

Tools

Megger

Multimeter

Laser alignment system

Job description

Description

Job Posting Title:

Field Service Technician

Position Summary:

ISS is seeking a skilled Field Service Technician with strong pump system experience. This hands-on role involves troubleshooting, maintaining, and repairing pumps, controls, valves, and piping both at customer sites and in our service shop. The ideal candidate will be self-motivated, safety-conscious, organized, and capable of delivering excellent technical service.

Essential Duties and Responsibilities:

• Travel to customer locations for equipment diagnostics and repairs.
• Troubleshoot mechanical and electrical issues involving electric motors, pumps, controls, piping, and valves.
• Provide expert-level customer service and technical support.
• Maintain accurate truck inventory and service vehicle readiness.
• Complete field service reports and required documentation.
• Must be available for after-hours and on-call shifts.
• Ensure all work complies with manufacturer specifications and safety standards.
• Read and interpret electrical and mechanical schematics for equipment assembly and repairs.
• Perform failure assessments and recommend repair plans, including formulating material takeoffs, job scopes, and time assessments for repairs.
• Maintain a clean, professional appearance and represent the company with a customer-focused attitude.

Qualifications:

• Proficient in working with 208/230/460V single-phase and 3 phase power systems.
• Solid understanding of electrical panel components and troubleshooting methods.
• Minimum 5 years of experience in pump control troubleshooting is preferred.
• Hands-on experience with electric motors – installation, service, and repair.
• Familiarity with various pump types including submersible, centrifugal, vertical turbine, and self-priming pumps.
• Proficient in using diagnostic tools such as multimeters, meggers, and laser alignment systems.
• Must possess and maintain a valid Driver's License and clean driving record.
• Ability to pass a background check and drug screening.
• Capable of working independently to complete routine pump and control service tasks.
• Experience in water and wastewater treatment equipment is a strong plus.

Note: This job description outlines the core responsibilities and expectations of the role but is not exhaustive. Additional duties may be assigned by management as needed.

Equal Opportunity Employer

ISS is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.