Field Service Technician

Kennedy Industries, Inc.; Byron Township (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Life insurance

Paid time off

Vision insurance

Job summary

Kennedy Industries, Inc. is seeking a Field Service Technician to service equipment in municipal water, wastewater, and industrial markets.

You will help clients install, repair, and maintain pumps, motors, drives, and valves, while building relationships and advising on corrective actions and long-term solutions. The role emphasizes teamwork, communication, and problem-solving, with a focus on being self-motivated, detail-oriented, and capable of managing multiple tasks in varied field

Qualifications

• Experience with electrical controls and motors is preferred.
• Strong written and verbal communication skills.
• Ability to stay professional with customers and colleagues.
• Valid driver's license with clean record; CDL/DOT readiness a plus.
• Willingness to work nights, holidays, and weekends as needed.

Responsibilities

• Operate equipment such as chain falls, tripods, truck cranes, and rigging.
• Diagnose and troubleshoot malfunctions across a wide range of equipment.
• Make precise measurements and calculations in the field.
• Maintain daily service vehicle and related equipment.
• Communicate effectively with inside team members daily.
• Produce well-written reports of work performed daily.
• Develop and maintain professional relationships with clients, contractors, and team members.
• 100%+ travel required (regional).
• Occasional weekends, holidays, or emergencies as required.

Skills

Electrical controls

Written communication

Customer service

Driver's license

Night/weekend availability

Tools

Microsoft Office

Adobe PDF

Job description

Role: Field Service Technician The Field Service Technician role requires excellent teamwork, communication, and problem-solving skills while servicing end users in the municipal water, wastewater, and industrial markets. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment, such as pumps, motors, drives, valves, etc., in various field environments. The focus in this position will be building relationships, advising clients, and marketing corrective actions and long-term solutions. A member performing in this role should be task and detail oriented, a self-starter and good time manager.

Essential Functions

• Operate equipment such as chain falls, tripods, truck cranes, and various types of rigging.
• Diagnoses, troubleshooting, analyzes, various causes of malfunctions with a wide array of equipment
• Precise measurements and calculations in the field.
• Maintain and upkeep of daily service vehicle and work-related equipment.
• Effective communication with inside team members daily.
• Well-written reports of work performed daily.
• Develop and maintain professional relationships with clients, contractors, and team members
• 100%+ travel required (regional)
• Availability to work occasional weekends, holidays, or emergencies as required.

Minimum Qualifications

• Proficient with Microsoft office programs; adobe pdf.
• Basic knowledge of electrical controls and motors knowledge
• Strong written and verbal communication skills
• Ability to remain professional and courteous with customers at times
• Must be available to work occasional nights, holidays, and weekends
• Valid Michigan driver's license and a good driving record
• Ability to acquire and maintain valid CDL driver's license - DOT certification.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

• Regularly required to sit, stand, reach, bend, and move.
• Must be able to climb a minimum 30-foot ladder
• Maximum unassisted lift = 50 lbs.
• Exposed to seasonal weather.
• Exposed to moving parts and electricity that require safety protocols.
• The travel required for this position is 100%

Work Environment

The work environment characteristics described represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Office: Standard office equipment; work usually performed in an office setting free from disagreeable elements.
• In-Field: Construction-type work environment, OSHA, and safety train field protocols in a field service environment
• Standard weekly job hours: 40-50+ hours

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.

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