Field Service Technician

Excel Fluid Group; Brook Park (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Excel Fluid Group is seeking a Field Service Technician in Brook Park, OH to perform electrical diagnostics, repairs, and maintenance on pump stations and control systems. You will oversee new installations on project sites and report to the Field Service Manager for guidance.

Responsibilities include installation, troubleshooting, diagnostics, and documentation of service records, with overnight travel as needed.

Qualifications

• Experience with electrical diagnostics and preventative maintenance.
• Ability to read wiring diagrams and schematics.
• Valid driver's license and willingness to travel.
• Confined Space and OSHA 10 certifications (or willingness to obtain).

Responsibilities

• Install, wire, and commission packaged pump stations.
• Troubleshoot electrical control panels and alarm systems.
• Repair VFDs, relays, and motor controls.
• Inspect and maintain lift stations and safety equipment.
• Read schematics and ensure installations meet specs.
• Document service records and communicate with customers.
• Travel to project sites for field service calls.
• Ensure OSHA compliance and safe work practices.

Skills

Electrical diagnostics

Troubleshooting

Maintenance

Field installation

Reading diagrams

Travel readiness

Tools

VFDs

Motor controls

Control panels

Wiring

Safety procedures

Job description

Join Excel Fluid Group

Field Service Technician

This is a fulltime first shift position (Monday - Thursday) 10 Hour Shifts Typical with Overnight Travel Required

Position Overview

We are seeking a Field Service Technician with a strong electrical background to join our team. This position is responsible for performing electrical diagnostics, repairs, and maintenance of pump stations and control systems, as well as overseeing new installations on project sites. This role reports to the Field Service Manager, who will provide technical guidance and support documentation for all service visits.

Duties & Responsibilities

• Perform field installation, electrical wiring, and commissioning of packaged pump stations.


• Troubleshoot, repair, and test electrical control panels, alarm systems, and mechanical components.


• Conduct diagnostics and repair of VFDs, relays, motor controls, level sensors, and float switches.


• Identify and report deficiencies in electrical and mechanical systems during scheduled maintenance.


• Read and interpret wiring diagrams, schematics, and electrical blueprints.


• Oversee the quality and execution of pump station installations on job sites.


• Perform scheduled preventative maintenance and safety inspections on sanitary lift stations.


• Open wet wells, clean and test floats for automated operation and alarms.


• Accurately gather and document asset information and service records.


• Communicate findings and recommendations to customers and internal teams in a professional manner.


• Develop new business opportunities by building relationships through field visits and service interactions.


• Collaborate with municipalities, engineers, and construction firms to identify upcoming projects and service needs.


• Ensure compliance with OSHA standards, confined space entry procedures, and all company safety practices.


• Maintain a clean and organized work environment, adhering to all company SOPs and documentation requirements.


• Perform other duties as assigned.

Skills & Qualifications

• Valid driver’s license required.


• Confined Space and OSHA 10 certifications (or willingness to obtain).


• Ability to pass background check, drug screening, and reference check.


• Ability to obtain and maintain a DOT medical card and clean driving record.


• Strong working knowledge of electrical systems preferably related to pumps motors, pump stations and control panels.


• Mechanical aptitude, especially with lift stations, piping, and valves.


• Availability to report to our Brook Park, OH facility for training and non-field workdays.


• Willingness to travel for service calls

Physical Requirements

• Comfortable working in confined spaces and wet well environments.


• Ability to lift and carry equipment weighing 25-50+ pounds.


• Ability to kneel, bend, stoop, crawl, and reach in tight or enclosed areas for extended periods

The above job descriptions are meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the positions.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.