Field Service Technician

Paragon Pro Rentals Llc; Henderson (NV); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive environment

Benefits package

Job summary

Paragon Pro Rentals is seeking a Field Service Technician to perform maintenance and repairs on a broad range of heavy equipment in our shop and at customer sites. You’ll diagnose mechanical and electrical issues, travel to jobsites, and ensure safe, high-quality service.

The ideal candidate has at least two years of hands-on experience with equipment, a valid driver's license, and the ability to work independently or with a team while delivering excellent customer service.

Qualifications

• High School Diploma or equivalent; related experience may be considered as substitute.
• Valid Driver's License with clean MVR.
• Minimum 2 years’ experience in construction or equipment rental.
• Two or more years of hands-on equipment/engine experience, diagnostics and troubleshooting.
• Ability to work independently or in a team with strong customer interaction.

Responsibilities

• Perform maintenance and repairs on rental and customer heavy equipment.
• Diagnose and repair mechanical and electrical issues on-site or in the shop.
• Travel to customer jobsites to provide repair and maintenance services.
• Interact professionally with customers and all levels of personnel.
• Promote positive customer experience.

Skills

Troubleshooting

Mechanical aptitude

Communication skills

Customer service

Teamwork

Self-directed

Time management

Technical software

Analytical thinking

Education

High School Diploma

Tools

Microsoft Office

Web-based applications

Databases

Technical manuals

Job description

The Field Service Technician applies mechanical aptitude to perform maintenance and repairs to all heavy equipment rentals and scissor lift equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.Essential FunctionsPerform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.Diagnose and repair mechanical and electrical issues on-site or in the shop.Travel to customer jobsites to provide top-notch repair and maintenance services.Must have excellent troubleshooting and analytical skills.Must have intermediate mechanical aptitude.Must be able to perform repairs safely.Must be able to work independently and as part of a team.Must be able to interact professionally with customers and all levels of personnel within the organization.Must be a strong communicator with excellent verbal and written skills.Must be self-directed and well organized with the ability to prioritize workload while providing excellent customer service.Demonstrates ability to learn and apply new knowledge.Proficient in use of technical software, databases and manuals.Must be able to function well in a fast-paced environment.Must be able to work any shift and overtime as needed to meet business and customer demands.Promote positive customer experience.Excellent communication skills.Other job tasks and functions as assigned.High School Diploma or equivalent; experience may be considered in lieu of education.Valid Driver's License with clean Motor Vehicle Record (MVR).Minimum 2 years’ experience within construction or equipment rental industry.Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working with rental equipment.Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.Maintain company and product confidentiality.Strong communication and teamwork skills.Basic understanding of computers and software such as Microsoft Office Suite and other web-based applications.Excellent communication skills.Why Join Paragon Pro Rentals?Competitive Compensation: Salary based on experience, ensuring your skills and expertise are rewarded.Growth Opportunities: Be part of a growing company where your reliability and skills can lead to career advancement.Supportive Environment: Work with a dedicated team that values safety, collaboration, and excellence.Outstanding Benefits: Enjoy a very competitive benefits package designed to support your health, wellness, and future -Medical insuranceDental insuranceVision insuranceShort- or long-term disability insuranceLife insuranceHealth savings accountsEmployee Assistance ProgramAbout the CompanyParagon Pro Rentals is a premier independent equipment rental and sales company dedicated to serving the construction and industrial sectors. We offer an extensive selection of high-quality equipment, including aerial lifts, construction and industrial forklifts, material handling solutions, utility vehicles, earthmoving machinery, generators, and more, ensuring our clients have the reliable tools they need to excel on every project.Paragon Pro Rentals is an Equal Opportunity Employer.