Field Service Technician

Raymond Storage Concepts, Inc.; Groveport (OH); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive pay plus overtime

3 weeks of paid time off (120 hours)

8 paid holidays

Medical, dental, and vision insurance

Company-paid life insurance and short‑

Job summary

Raymond Storage Concepts in Greater Columbus, OH is seeking a Field Service Technician to diagnose and repair lift trucks, travel to customer sites within your territory, and perform preventive maintenance.

You'll work with a Columbus service team led by a Team Leader, solving problems on site with independence but strong peer support, documenting work, and ensuring safe operation.

Qualifications

• High school diploma or equivalent.
• 1–3 years of relevant mechanical or technical experience preferred.
• Strong mechanical aptitude
• Basic knowledge of mechanical, electrical, and hydraulic systems
• Ability to read and interpret diagrams and schematics
• Strong customer service and communication skills
• Valid driver’s license with a clean driving record

Responsibilities

• Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks
• Travel to customer sites within your assigned territory
• Perform preventive and scheduled maintenance
• Accurately document all service work performed
• Test equipment to ensure safe and proper operation
• Collaborate with your Team Leader and fellow technicians to solve complex issues
• Communicate with dispatch, parts, and sales teams to meet customer needs
• Plan and manage daily service calls efficiently
• Maintain a clean, organized service van and manage tools and parts inventory
• Provide professional, customer-focused service at all times
• Safely operate a company-provided service vehicle

Skills

Mechanical aptitude

Electrical & hydraulic systems

Reading schematics

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Pay: $24 – $34 per hour

Location: Greater Columbus, OH

Schedule: Monday–Friday, 7:00 AM – 4:00 PM (with overtime opportunities)

About Raymond Storage Concepts

Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions, focused on warehouse and fleet optimization. Headquartered in Cincinnati, we support customers through a network of regional locations, including Columbus and Louisville.

As an authorized sales and service center for The Raymond Corporation, we provide industry-leading equipment, service, and support to businesses across the region.

Position Overview

Are you a hands‑on problem solver who enjoys diagnosing and fixing equipment? Whether your background is in automotive, heavy equipment, aviation, or another technical trade, your skills are highly valued here.

As a Field Service Technician, you’ll be part of a local Columbus service team made up of fellow technicians and a Team Leader who support each other daily. While you’ll travel to customer sites and work independently on service calls, you’ll never be on your own—you’ll have a team behind you to collaborate with, share knowledge, and help solve problems.

This role is ideal for someone who enjoys a mix of independent field work and being part of a tight‑knit, team‑oriented environment.

What You’ll Do

• Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks


• Travel to customer sites within your assigned territory


• Perform preventive and scheduled maintenance


• Accurately document all service work performed


• Test equipment to ensure safe and proper operation


• Collaborate with your Team Leader and fellow technicians to solve complex issues


• Communicate with dispatch, parts, and sales teams to meet customer needs


• Plan and manage daily service calls efficiently


• Maintain a clean, organized service van and manage tools and parts inventory


• Provide professional, customer‑focused service at all times


• Safely operate a company‑provided service vehicle

What We’re Looking For

• High school diploma or equivalent


• 1–3 years of relevant mechanical or technical experience preferred


• Strong mechanical aptitude


• Basic knowledge of mechanical, electrical, and hydraulic systems


• Ability to read and interpret diagrams and schematics


• Strong customer service and communication skills


• Valid driver’s license with a clean driving record

What We Offer

• Competitive hourly pay with overtime opportunities


• 3 weeks of paid time off (120 hours) starting your first year


• 8 paid holidays each year


• Medical, dental, and vision insurance with multiple plan options


• Company‑paid basic life insurance and short‐term disability


• 401(k) with company match


• Health Savings Account (HSA) with annual company contributions


• Flexible Spending Accounts (medical and dependent care)


• Paid parental and maternity leave


• Volunteer Time Off


• Employee Assistance Program and supplemental benefits options


• Referral bonus program


• Employee discount program


• Paid technical training and career development opportunities

Technician‑Specific Perks

• Company‑provided service vehicle (fuel, maintenance, and insurance included)


• Quarterly Technician Bonus Program


• Company‑provided uniforms


• Annual $200 boot allowance


• Hand tool insurance at replacement cost


• Tool loan program up to $1,000 after 90 days