Lift Truck Service Technician

Raymond Storage Concepts, Inc.; Campbell (AK); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Company-provided service vehicle

Uniforms

Tool loan program

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

Raymond Storage Concepts is seeking a hands-on Field Service Technician to diagnose, repair, and maintain lift trucks and related equipment at customer sites across the region.

You’ll work with a small local team, travel to client locations, and handle preventive maintenance while documenting everything for quality control and customer satisfaction.

Qualifications

• High school diploma or equivalent.
• 1–3 years of relevant mechanical or technical experience preferred.
• Strong mechanical aptitude.
• Basic knowledge of mechanical, electrical, and hydraulic systems.
• Ability to read and interpret diagrams and schematics.
• Strong customer service and communication skills.
• Valid driver’s license with a clean driving record.

Responsibilities

• Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks.
• Travel to customer sites within your assigned territory.
• Perform preventive and scheduled maintenance.
• Accurately document all service work performed.
• Test equipment to ensure safe and proper operation.
• Collaborate with Team Leader and fellow technicians to solve complex issues.
• Communicate with dispatch, parts, and sales teams to meet customer needs.
• Plan and manage daily service calls efficiently.
• Maintain a clean, organized service van and manage tools and parts inventory.
• Provide professional, customer-focused service at all times.
• Safely operate a company-provided service vehicle.

Skills

Mechanical aptitude

Diagrams & schematics reading

Customer service

Driver's license

Communication skills

Education

High school diploma or equivalent

Job description

Full-time/Part-time

Full-time

Job Description

Field Service Technician

Pay:$26 – $32 per hour

Bonus:Eligibility to participate in the Technician Bonus Program after 6 months of employment, providing additional earning opportunities based on performance and team results
Location:Louisville, OH
Schedule:Monday–Friday, 7:00 AM – 4:00 PM (with overtime opportunities)

About Raymond Storage Concepts

Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions, focused on warehouse and fleet optimization. Headquartered in Cincinnati, we support customers through a network of regional locations, including Columbus and Louisville.

As an authorized sales and service center for The Raymond Corporation, we provide industry-leading equipment, service, and support to businesses across the region.

Position Overview

Are you a hands-on problem solver who enjoys diagnosing and fixing equipment? Whether your background is in automotive, heavy equipment, aviation, or another technical trade, your skills are highly valued here.

As a Field Service Technician, you’ll be part of a local service team made up of fellow technicians and a Team Leader who support each other daily. While you’ll travel to customer sites and work independently on service calls, you’ll never be on your own—you’ll have a team behind you to collaborate with, share knowledge, and help solve problems.

This role is ideal for someone who enjoys a mix of independent field work and being part of a tight‑knit, team‑oriented environment.

What You’ll Do

Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks

Travel to customer sites within your assigned territory

Perform preventive and scheduled maintenance

Accurately document all service work performed

Test equipment to ensure safe and proper operation

Collaborate with your Team Leader and fellow technicians to solve complex issues

Communicate with dispatch, parts, and sales teams to meet customer needs

Plan and manage daily service calls efficiently

Maintain a clean, organized service van and manage tools and parts inventory

Provide professional, customer-focused service at all times

Safely operate a company‑provided service vehicle

What We’re Looking For

High school diploma or equivalent

1–3 years of relevant mechanical or technical experience preferred

Strong mechanical aptitude

Basic knowledge of mechanical, electrical, and hydraulic systems

Ability to read and interpret diagrams and schematics

Strong customer service and communication skills

Valid driver’s license with a clean driving record

What We Offer

Competitive hourly pay with overtime opportunities

3 weeks of paid time off (120 hours) starting your first year

8 paid holidays each year

Medical, dental, and vision insurance with multiple plan options

Company-paid basic life insurance and short‑term disability

401(k) with company match

Health Savings Account (HSA) with annual company contributions

Flexible Spending Accounts (medical and dependent care)

Paid parental and maternity leave

Employee Assistance Program and supplemental benefits options

Employee discount program

Paid technical training and career development opportunities

Technician‑Specific Perks

Company-provided service vehicle (fuel, maintenance, and insurance included)

Company-provided uniforms

Hand tool insurance at replacement cost

Tool loan program up to $1,000 after 90 days

• Eligibility to participate in the Technician Bonus Program after 6 months of employment, providing additional earning opportunities based on performance and team results

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The Raymond Corporation is an E-Verify Employer.