Field Service Technician

Toyota Automated Logistics; Greenfield (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Vacation / Holiday Pay

Volunteer time off

Tuition Reimbursement

Professional Associations & Subs/Confs

Company Meetings & Events

Job summary

Toyota Automated Logistics is seeking a Field Service Technician to provide mechanical and electrical support at our robotics facility and client sites. The role involves commissioning robotic products, troubleshooting, and coordinating with site managers and project teams.

The position requires a technical degree with 6+ years in service tech roles, strong VFD and PLC knowledge, and willingness to travel 60-80% overnight. Benefits include health, retirement, and tuition reimbursement.

Qualifications

• 2-year degree from technical school and 6+ years in a Service Tech role.
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong knowledge of VFD (variable frequency drive) applications.
• Strong interpersonal and customer service skills.
• Proficient with MS Office and Internet/email.

Responsibilities

• Provide mechanical and electrical support at our Robotics facility and client sites.
• Assist with commissioning of robotic products at internal and external sites.
• Travel 60-80% overnight, with travel expenses paid by Toyota Automated Logistics.
• Troubleshoot equipment starting up and during operation; review control schematics.
• Coordinate with Service & Project Manager and site manager to ensure solutions meet company standards.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Pneumatic systems

PLC troubleshooting

VFD applications

Customer service

MS Office

Industrial robotics

Education

Technical degree (2-year)

Tools

PLC programming equipment

Industrial diagnostic tools

Robotics testing equipment

Job description

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction.

Job Functions

• Understanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits,
• PLC Programming; Computer/PLC, HMI, Robotic checkout and startup
• Peripheral equipment interface (Scales, printers, etc.)
• Assist with commissioning of robotic products, both internal and external customer sites
• Work with site manager role and supervision of sub-contractors at external customer sites
• Conduct training for external customers
• Provide customer service support for internal and external customers in a timely manner
• Receives assignments for location/customer from management, responsible for execution of solutions independently, following company standards
• Close coordination with Service & Project Manager as applicable.
• Starting up and troubleshooting of equipment
• Assistance with and final check of equipment layouts in preparation for installation
• Providing feedback on project successes and challenges to be incorporated into the Project Manager's Lessons Learned document
• Review control schematics
• Product Testing that may require lifting. These items may weigh up to and including 50 pounds.
• Occasional service visits will be required for a warranty issue, or for scheduled service
• Site visits (other than emergency service) to be scheduled well in advance and goals for each trip discussed with Service Manager

Travel Requirements

• 60-80% overnight travel (Travel expenses paid by Toyota Automated Logistics)

Preferred Skills And Required Qualifications

• 2-year degree from technical school and 6+’ experience within a Service Tech role
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong knowledge of VFD (variable frequency drive) applications.
• Strong interpersonal skills required.
• Literate with MS Office software suite and Internet/e-mail.
• Material Handling, Robotics, Manufacturing or Packaging background required.
• Strong technical aptitude and extensive knowledge of equipment operation and maintenance. Experience in industrial robotic applications and conveying in the packaging field (palletizers/packers) preferred.
• Solid understanding of application of contemporary industrial control systems. Strong demonstrated sense of customer service.
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

To learn more about us, click the following link - https://www.youtube.com/watch?v=PFKuN5mUw_8

About Toyota Automated Logistics

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation / Holiday Pay
• Paid Volunteer time off
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.