Field Service Technician

Niverplast; Grand Rapids (MI); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision and Dental insurance

401K with employer contribution

25 days PTO

Unlimited sick days

Job summary

Niverplast is looking for a Field Service Technician to support customers across North America from Grand Rapids, MI. You will troubleshoot and service packaging machinery, train end users, and work independently with team backup as needed.

You should have solid mechanical and electrical skills, be travel-ready (up to 75%), and communicate professionally while solving technical challenges on site and remotely where applicable.

Qualifications

• 3-5 years as a field service technician on automated machinery.
• Strong PLC, HMI, robotics and vision system knowledge.
• Excellent communication and professional presentation.

Responsibilities

• Troubleshoot and maintain packaging machines across North America.
• Train end users on best practices and safety.
• Travel domestically and internationally with varying schedules; up to 75% travel.

Skills

PLC programming

HMI screens

Robotics

Vision systems

Electrical troubleshooting

Mechanical troubleshooting

Travel willingness

Job description

Job Description

Are you full of energy and love to solve technical challenges like it’s nothing? Then this job at Niverplast is perfect for you! As a field service technician you ensure our customers around North America can keep their production running smoothly. You will troubleshoot and carry out maintenance on our packaging machines and train end users on best practices. You’ll work independently but you can always count on your colleagues to lend a hand when needed.

Position Title

Field Service Technician

Job Description

Are you full of energy and love to solve technical challenges like it’s nothing? Then this job at Niverplast is perfect for you! As a field service technician you ensure our customers around North America can keep their production running smoothly. You will troubleshoot and carry out maintenance on our packaging machines and train end users on best practices. You’ll work independently but you can always count on your colleagues to lend a hand when needed.

About You

You have solid technical insight, both mechanical and electrical. Diplomas are great but we value hands on experience even more. You’re solutions oriented and can communicate in a professional/effective manner. You’re willing to travel and have a flexible attitude towards working and travel hours. Up to 75% travel.

Location

• Onsite in Grand Rapids, MI

Requirements

• 3-5 years of experience as a field service technician on automated machinery preferred.
• Professional communication, attitude, and image. Good verbal and written presentation, organized, good planner, and solid interpersonal skills.
• Highly developed mechanical and electrical troubleshooting skills and strong understanding of industrial machinery.
• Advanced understanding of PLC programs, HMI screens and multi-axis robots, motion control, and vision systems.
• Ability to travel domestically and internationally with minimal notice. Position requires frequent travel including day trips, overnight trips, and trips lasting more than a week.
• Valid driver’s license and passport.

Skills That Are Consideration For An Expediated Hiring Process

• Direct experience with automation in the food industry.
• Experience with plastics/bags/packaging
• History of long tenure with previous employers.
• Ability to lead and to take initiative

Job Type

• Full Time

Salary Range

• $25-$45 per hour depending on experience

Benefits

• Health/Vision/Dental insurance
• 401K with employer contribution
• 25 days PTO
• Unlimited sick days