Field Service Technician

Sun Automation; Glen Arm (MD); On-site; USD 35,000 - 51,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Bonus program

ESOP

Wellness program

Education assistance

Paid time off

Job summary

Sun Automation in Glen Arm, MD is seeking a Field Service Technician to install, commission, train and support customers on-site. The role requires advanced electrical skills, the ability to interpret schematics and diagrams, and a solid understanding of PLC based machinery controls.

You should be comfortable traveling extensively to customer sites, including international assignments. As part of the team you will lead service and repair of corrugating and finishing equipment, provide end-user

Qualifications

• Advanced knowledge of electrical disciplines and troubleshooting.
• Ability to read electrical schematics and diagrams for installation.
• Strong understanding of PLC based machinery controls.
• Excellent written and verbal communication skills.
• Willingness to travel extensively to customer sites.

Responsibilities

• Provide on-site technical assistance for service and repair of equipment.
• Lead or participate in installation of machinery at customer sites.
• Train end-users on operation and maintenance of SUN equipment.
• Troubleshoot complex field service issues and provide solutions.
• Manage business-related expenses prudently.
• Travel extensively domestically and internationally as needed.

Skills

Electrical knowledge

Schematic reading

PLC controls

Communication

Problem solving

Travel readiness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Full Time Glen Arm, MD, US

3 days ago Requisition ID: 1110

Salary Range: $25.12 To $37.25 Hourly

Field Service Technicians are responsible for equipment installations, customer training, and technical support on-site to customers including customer plant personnel. This position requires proficiency with Electrical abilities and troubleshooting and a basic understanding of Mechanical principles.

RESPONSIBILITIES

• Provide technical assistance to customers on-site for service and repair of corrugating and/or finishing equipment.
• Lead and/or participate in installation of machinery at customer sites.
• Provide training on operation and maintenance to the end-users of SUN equipment.
• Troubleshoot and repair complex field service issues; take ownership for solutions per company standards.
• Use discretion with regard to business related expenses, limiting them to those that are necessary and reasonable.
• Travel extensively domestically and as needed internationally in order to support customer plant operations.

QUALIFICATIONS

• Advanced knowledge of electrical disciplines, installation procedures, and machinery troubleshooting; mechanical disciplines knowledge a plus.
• Ability to read, interpret and follow complex electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery.
• Strong understanding of PLC based machinery controls and troubleshooting capabilities.
• Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facility.
• This position requires extensive travel to customer sites both domestically and internationally.

BENEFIT SUMMARY

• Health and Wellness: Medical; Dental; Vision.
• Financial Future: 401k Plan with Company Match; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan(annual ESOP stock allocations after meeting eligibility criteria).
• Well-being and Support: Wellness Program; Education Assistance; Paid Time Off.
• Safety and Comfort: Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.