Field Service Technician

Power Storage Solutions; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading company in the battery industry as a Field Service Technician, where you'll play a crucial role in installation projects and customer service. This position offers the opportunity to work with cutting-edge technology while ensuring safety and quality in all operations. You'll be part of a dedicated team that values innovation and sustainability, contributing to the future of energy solutions. With a focus on professional growth, you'll receive excellent training and support as you develop your skills in a dynamic environment. If you're a reliable self-starter eager to make an impact, this is the perfect opportunity for you.

Benefits

401k with company matching

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Paid holidays

Vacation

PTO

Excellent training

State-of-the-art technology and tools

Qualifications

• Experience in DC power installation/services is preferred but not required.
• Mechanical, structured cabling, or electrical skillset is beneficial.

Responsibilities

• Ensure on-time project performance and adherence to safety protocols.
• Coordinate job scheduling and develop project summaries.
• Provide installation services and assist with customer-related issues.

Skills

DC power installation

Mechanical skills

Structured cabling

Troubleshooting

Customer relations

Safety management

Education

High School Diploma or equivalent

Technical certification in electrical or mechanical fields

Tools

Personal protective equipment (PPE)

State-of-the-art technology and tools

Job description

Job Title: Field Service Technician

Location: Dallas, TX and DFW - Must be willing to travel.

Who we are?

Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We are at the forefront of the battery industry, driving innovation and sustainability. Our team is dedicated to providing high-quality battery solutions that power the future. We have four facilities strategically located across the USA to enable our nationwide service and installation presence. The company is headquartered in Dallas, TX. With sales and service throughout the USA and unmatched experience in critical power backup and battery experience, Power Storage Solutions is the premiere solution for energy storage, UPS procurement, and DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: product knowledge, customer focus, safe work habits, team player, engaged, ethical with strong communication skills.

Who are we looking for?

We are looking for an individual who is a self-starter, reliable, and looking to grow with us. The Field Service Technician (FST) will participate in all aspects of installation projects, including construction of superstructure, iron work, cabling, and all aspects of installation and removal of batteries and associated chargers, control and distribution, performance to quoted and standard hours, and responsibility to assist tasks in working CO / MSC environment. FST must possess the ability to understand, follow directions, and ultimately anticipate next steps. Adhering to safe practices, wearing required personal protective equipment (PPE), and presenting a professional work ethic and appearance while performing job and interacting with clients is essential.

The purpose of the position is to provide installation services while helping to resolve customer-related issues as defined by the specific quoted scope of work. FST will assist the supervisor or on-site personnel to deliver the customer requirements while assisting the lead installers with support on mechanical construction tasks.

Job Description:

• Responsible for projects on-time performance, adherence to standard procedures, safety and service interruption avoidance, quality, and customer service.
• Accurate and timely reporting of job schedules, project time reporting, and expense reports.
• Coordinates job scheduling in conjunction with material availability.
• Develops project synopsis, job-specific operation summaries, and cost reduction actions.
• Develops technical capabilities of internal resources, administers all PCSS required policies including EEO, Safety, EPA, and human resource procedures for direct reports.
• Supervise job-specific staff on assigned service/installation projects within specific region as required.
• On-going technical training to remain current with the state of the DC power/telecommunications technology base as it pertains to power and services.
• Continuous improvement techniques to achieve industry-leading installation processes, applications, and services to expand customer base.

Preferred Qualifications:

• Experience with DC power installation/services technician responsibility.
• Broad installation/service experience encompassing field engineering, material coordination and site layout, troubleshooting, revenue enhancement, customer relations, safety management within the DC power industry, solid personnel skills, and personnel assessment.
• Meet minimum customer-specific criteria for projects assigned.
• Meet requirements of Level 3 installer as defined in Telcordia GR 1275 document.
• Field service experience requiring a mechanical, structured cabling, or electrical skillset.

What's in it for you?

Power Storage Solutions prides itself on taking care of our employees. We offer 401k with company matching, excellent medical, dental, vision, and supplemental life insurance plans, company-paid life insurance, paid holidays, vacation, and PTO. In addition to that, we recognize talent and promote from within and provide excellent training and state-of-the-art technology and tools.

We are looking for a candidate who has experience, but it is not required. If you think that you meet the qualifications or have the drive and ambition for the position, please apply.