Field Service Technician

Ohio Cat; Sharonville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Pension plan

HSA option

FSA

Dental & Vision Insurance

Life Insurance

Disability Insurance

Uniforms provided

Ongoing training

Job summary

Ohio CAT, a Caterpillar dealership, seeks a Field Service Technician to diagnose, maintain and repair CAT power generation equipment on-site from a service truck. You will service diesel and gas generators, switchgear, control panels, and related systems, performing testing and preventive maintenance while delivering exceptional customer service.

The role requires strong electrical/mechanical troubleshooting, independent work in outdoor environments, and compliance with safety and documentation

Qualifications

• High school diploma and a 2-year diesel/power generation program; 3+ years relevant industry experience.
• Minimum 5 years hands-on experience repairing diesel engines, generators, and industrial equipment.

Responsibilities

• On-site diagnostics, maintenance, and repair of CAT power generation equipment and related systems.
• Operate from a fully equipped Ohio CAT service truck and provide technical support to customers.
• Perform tests, load bank testing, commissioning, and preventive maintenance.
• Read wiring schematics and control diagrams; ensure safety and documentation compliance.

Skills

Diesel generator experience

Electrical troubleshooting

Switchgear familiarity

Wiring diagrams

Field experience

Outdoor work

Tools ownership

Education

High School Diploma or GED; 2-year diesel/power gen tech program

Tools

CAT ET; SIS; diagnostic tools

Job description

Description

At Ohio CAT, a Caterpillar Dealership, we don’t just sell, rent, and support machines—we power critical infrastructure. From hospitals and data centers to manufacturing and emergency response, our Power Systems division keeps the world running. Join a team where your skills matter, your growth is supported, and your work has real impact.

We are offering a $5,000 hiring bonus for this position!

Job Summary For Field Service Technician

As a Field Service Technician, you’ll be the go-to expert for on-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems. You’ll work independently from a fully equipped Ohio CAT service truck, servicing and performing:

• CAT diesel and gas generators (5KW to 3MW)
• Switchgear and ATS systems
• Control panels and electrical distribution systems
• Perform load bank testing, commissioning, and preventive maintenance
• Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostic tools/software) to troubleshoot issues
• Provide exceptional customer service and technical support
• Ensure compliance with safety protocols and documentation standards

Core Competencies Of Field Service Technician

• Experience withCAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
• Familiarity withswitchgear brandslike Russelectric, Lakeshore, or Asco
• Strongelectrical and mechanical troubleshootingskills
• Ability to read and interpretwiring schematics and control diagrams
• Military or field-based experience inequipment diagnostics and repairis highly valued
• Comfortable working independently inoutdoor environments
• Must own and safely use personal mechanic’s tools

Job Qualifications For Field Service Technician

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.

Why Join Us?

• Competitive Pay: We offer a competitive pay rate.
• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time which builds based on length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms.
• Continued technical and professional training.

Physical Requirements

The functions of the position require lifting, carrying, and pulling up to 50 pounds. Standing and sitting up, moving up and down stairs, and climbing into machines with be required. Position functions require normal dexterity and repetitive and frequent movements requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.