Field Service Technician

Automation Personnel Services; Chattanooga (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Automation Personnel Services seeks a seasoned Field Service Technician for a Chattanooga, TN area client. The role involves installing, troubleshooting, and repairing hot mix asphalt plants and control systems, with domestic travel required weekly and potential international trips.

The position is a direct hire, offering hands-on field work, collaboration with engineering and sales teams, and opportunities to improve plant operations and instrumentation onsite.

Qualifications

• Minimum five (5) years direct experience with hot mix asphalt plants.
• High School Diploma (or equivalent) required.
• Strong knowledge of industrial electrical systems, three-phase power, control panels, drawings, and schematics.
• Proficient with Microsoft Office and basic math; committed to safe work practices.
• Valid driver's license with clean record; passport requested for travel if applicable.

Responsibilities

• Diagnose, troubleshoot, and repair HMA plant electrical, control, and mechanical systems.
• Configure and calibrate plant machinery using operating software.
• Operator training for customer plant staff on safe, efficient plant operations.
• Manage field assignments autonomously from arrival to job completion with minimal supervision.
• Collaborate with engineering, sales, and parts teams to resolve issues and suggest improvements.
• Generate service reports, expense logs, and timecards using Office apps; learn CETEC ERP.

Skills

Electrical systems

Troubleshooting

Customer service

MS Office

Welding

Reading drawings

Communication skills

Driver's license

Education

High School Diploma

Tools

CETEC ERP

Plant software systems

Job description

FIELD SERVICE TECHNICIAN

Automation Personnel Services is seeking an experienced Field Service Technician for a family owned, custom parts manufacturer in Chattanooga, TN. This role involves installing, troubleshooting, and occasionally repairing hot mix asphalt plants and control systems.

This is a direct hire position.

Pay Rate

Annual salary based on experience

Shift and Schedules

Domestic travel weekly with some potential for international travel

Duties and Responsibilities

• Diagnose, troubleshoot, and repair HMA plant electrical systems, control systems, and mechanical components. Support to be provided in person, via phone, or via other means such as email.
• Provided plant operating software systems to configure and calibrate machinery.
• Operator Training: Conduct comprehensive, hands-on training for customer plant operators on safe and efficient plant operations.
• Manage field assignments autonomously from arrival to job completion with minimum direct supervision, being a self-starter who takes initiative to get things done the right way in line with customer core values.
• Partner seamlessly with internal engineering, sales, and parts departments to solve complex customer issues, participate in meetings as required, and suggest product improvements to management.
• Utilize Microsoft Office products (Word, Excel, Outlook) and expense app to generate precise service reports, expense logs, and timecards as required. Also learn and utilize the ERP System (CETEC ERP).

Requirements and Qualifications

• Minimum of five (5) years of direct experience with hot mix asphalt plants required.
• Minimum of a High School Diploma (or equivalent), OR an equivalent track record of hands‑on experience in hot mix asphalt plants.
• Write reports and memos as required. Execute basic math skills. Understanding of, and practice of, working safe at all times.
• Strong working knowledge of industrial electrical systems, three-phase power, control panels, drawings, and schematics.
• Demonstrated ability to operate Microsoft Office and rapidly learn specialized industrial software.
• Read and understand mechanical equipment drawings.
• Weld, with a stick and certain types of MIG welders, use of cutting torch, and knowledge of steel fabrication, assembly and modifications are highly desired.
• Exceptional communication skills with a proven track record of delivering elite customer service under pressure.
• Valid driver's license with a clean driving record to operate the company truck, and a valid passport.

Bonus Opportunity!

We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:

• 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Named one of America’s Best Temp Staffing Firms by Forbes (2025).
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

Equal Opportunity Employer APSChattanooga