Field Service Technician

Automation Personnel Services; Eastdale (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Automation Personnel Services in Chattanooga, TN is seeking an experienced Field Service Technician to install, troubleshoot, and repair hot mix asphalt plants and control systems. This direct-hire role involves autonomous field work with occasional travel.

You will diagnose electrical and mechanical issues, configure plant software, train operators, and collaborate with engineering and sales teams. A valid driver's license and passport are required.

Qualifications

• Minimum of five (5) years of direct experience with hot mix asphalt plants required.
• High School Diploma (or equivalent), or hands-on experience in hot mix asphalt plants.
• Strong working knowledge of industrial electrical systems, three-phase power, control panels, drawings and schematics.
• Ability to write reports and memos; perform basic math; work safely at all times.
• Proven ability to operate Microsoft Office and learn specialized software.

Responsibilities

• Diagnose, troubleshoot, and repair HMA plant electrical systems, control systems, and mechanical components.
• Provide plant operating software configurations to calibrate machinery.
• Conduct comprehensive, hands-on training for customer plant operators on safe and efficient plant operations.
• Manage field assignments autonomously from arrival to job completion with minimal supervision.
• Collaborate with engineering, sales, and parts departments to resolve issues and suggest product improvements.
• Prepare precise service reports, expense logs, and timecards; use CETEC ERP.

Skills

Field service

Troubleshooting

Electrical systems

Communication skills

Driver's license

Education

High School Diploma

Tools

CETEC ERP

Microsoft Office

Expense app

Job description

FIELD SERVICE TECHNICIAN

Automation Personnel Services is seeking an experienced Field Service Technician for a family owned, custom parts manufacturer in Chattanooga, TN. This role involves installing, troubleshooting, and occasionally repairing hot mix asphalt plants and control systems.

This is a direct hire position.

Pay Rate: Annual salary based on experience

Shift and Schedules: Domestic travel weekly with some potential for international travel

Field Service Technician – Duties and Responsibilities

• Diagnose, troubleshoot, and repair HMA plant electrical systems, control systems, and mechanical components. Support to be provided in person, via phone, or via other means such as email.
• Provided plant operating software systems to configure and calibrate machinery.
• Operator Training: Conduct comprehensive, hands-on training for customer plant operators on safe and efficient plant operations.
• Manage field assignments autonomously from arrival to job completion with minimum direct supervision, being a self-starter who takes initiative to get things done the right way in line with customer core values.
• Partner seamlessly with internal engineering, sales, and parts departments to solve complex customer issues, participate in meetings as required, and suggest product improvements to management.
• Utilize Microsoft Office products (Word, Excel, Outlook) and expense app to generate precise service reports, expense logs, and timecards as required. Also learn and utilize the ERP System (CETEC ERP).

Requirements and Qualifications

• Minimum of five (5) years of direct experience with hot mix asphalt plants required.
• Minimum of a High School Diploma (or equivalent), OR an equivalent track record of hands-on experience in hot mix asphalt plants.
• Write reports and memos as required. Execute basic math skills. Understanding of, and practice of, working safe at all times.
• Strong working knowledge of industrial electrical systems, three-phase power, control panels, drawings, and schematics.
• Demonstrated ability to operate Microsoft Office and rapidly learn specialized industrial software.
• Read and understand mechanical equipment drawings.
• Weld, with a stick and certain types of MIG welders, use of cutting torch, and knowledge of steel fabrication, assembly and modifications are highly desired.
• Exceptional communication skills with a proven track record of delivering elite customer service under pressure.
• Valid driver's license with a clean driving record to operate the company truck, and a valid passport.

Bonus Opportunity!

We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

Equal Opportunity Employer APSChattanooga