Field Service Technician

ASSA ABLOY Entrance Systems; Austin (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician for a full-time remote role. This position involves installing, maintaining, and repairing automatic doors and entrance systems, ensuring they function safely and effectively. The ideal candidate will possess strong troubleshooting skills and excellent customer service abilities, with a keen eye for detail. Join a dynamic team where your contributions will enhance customer experiences and support innovative entrance solutions globally. If you are passionate about technology and enjoy hands-on work, this opportunity is perfect for you.

Qualifications

• Experience in installation, maintenance, and repair of automated entrance systems.
• Proficiency in using technical tools and software for diagnostics.

Responsibilities

• Responsible for installing, maintaining, and repairing automatic doors and entrance systems.
• Conduct routine maintenance and troubleshoot technical issues.

Skills

Troubleshooting

Problem-solving

Customer service

Technical tool proficiency

Communication skills

Independent work

Education

High school diploma or equivalent

Further technical education

Tools

Technical diagnostic software

Job description

Company Description

At ASSA ABLOY Entrance Systems, we play a significant role in designing, installing, and servicing entrance solutions seen around the globe. With approximately 18,000 employees worldwide, we are a leading supplier of automatic entrance solutions in over 130 countries. Our offerings include automated doors and service. Join us at ASSA ABLOY and be part of a dynamic and successful company with global career opportunities. Visit our career site at www.assaabloyentrance.com to see open positions.

Role Description

This is a full-time remote role for a Field Service Technician. The Field Service Technician will be responsible for installing, maintaining, and repairing automatic doors and entrance systems. Day-to-day tasks include conducting routine maintenance, providing customer service, troubleshooting technical issues, and ensuring systems are functioning correctly and safely. The technician will also need to document all service and installation activities accurately.

Qualifications

• Experience in installation, maintenance, and repair of automated entrance systems
• Strong troubleshooting and problem-solving skills
• Proficiency in using technical tools and software for diagnostics
• Excellent customer service and communication skills
• Ability to work independently and manage multiple tasks efficiently
• Relevant technical certifications or training are a plus
• Valid driver's license and willingness to travel for remote work
• High school diploma or equivalent; further technical education preferred

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Wholesale Building Materials