Field Service Technician

G&W Equipment, Inc.; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

PTO

Training & advancement

Overtime opportunities

401(k) match

Health insurance (HSA/PPO)

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Job summary

G&W Equipment, Inc. is seeking a Field Service Technician in Atlanta, GA. You will service and repair forklifts and material handling equipment at customer sites, diagnosing issues and performing safety inspections.

The role emphasizes strong diagnostic skills, independent field work, and a commitment to safe, reliable repairs that keep customer operations running smoothly.

Qualifications

• 2+ years of experience repairing forklifts or heavy equipment preferred.
• Strong diagnostic and troubleshooting skills across mechanical, electrical, hydraulic systems.
• Ability to work independently with minimal supervision.

Responsibilities

• Diagnose and repair forklifts and material handling equipment (electric, LPG, diesel, and gas).
• Perform planned maintenance, safety inspections, and emergency repairs.
• Troubleshoot mechanical, electrical, hydraulic, and electronic systems.
• Communicate with customers regarding repairs and equipment status.
• Complete service reports and documentation on time.
• Maintain service vehicle, tools, and inventory in a professional manner.
• Follow safety policies and procedures.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Hydraulic troubleshooting

Independent work

Customer service

Job description

A Field Service Technician for our Atlanta, GA branch provides service and repair for forklifts and material handling equipment at customer facilities. This role requires strong diagnostic and troubleshooting skills, the ability to work independently in the field, and a commitment to delivering safe, reliable repairs that keep customer operations running smoothly.

Key Responsibilities

• Diagnose and repair forklifts and material handling equipment (electric, LPG, diesel, and gas)
• Perform planned maintenance, safety inspections, and emergency repairs
• Troubleshoot mechanical, electrical, hydraulic, and electronic systems
• Communicate clearly with customers regarding repairs, recommendations, and equipment status
• Complete service reports and documentation accurately and on time
• Maintain service vehicle, tools, and inventory in a professional manner
• Follow all safety policies and procedures

Qualifications

• 2+ years of experience repairing forklifts or heavy equipment preferred
• Experience working with multiple brands of forklifts preferred
• Strong mechanical, electrical, and hydraulic troubleshooting skills
• Ability to work independently with minimal supervision
• Valid driver’s license and clean driving record
• Good communication and customer service skills
• Ability to lift up to 50 lbs and work in varying environments

What We Bring To The Table

G&W Equipment, Inc. offers stability, career advancement, a positive work environment, and employee referral incentives.

• Competitive compensation and PTO
• Extensive hands-on training and advancement opportunities
• Flexible Hours with the opportunity for overtime
• 401(k) plan includes a 100% company match up to the first 6% of savings
• Medical (HSA and PPO options), Dental and Vision insurance
• Short and Long-term Disability - No cost to you!
• Life Insurance - company paid with option to purchase more