Field Service Technician

Southern States TOYOTAlift, Inc.; Ocala, Northern (FL, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Your own van and tools to use!

401(k) with company matching

Health insurance

Vision Insurance

PTO and Vacation

Paid Holidays

Flexible Spending Account

Life Insurance

Tuition Reimbursement

Job summary

Southern States Material Handling is seeking Field Service Mechanics/Technicians to travel in your territory and service propane, diesel and electric powered forklifts, pallet jacks, reach trucks, and more. You’ll be trained and issued a company van and tools to perform maintenance and repairs.

You’ll receive paid training, advancement opportunities, and comprehensive benefits including 401(k) match, health and vision insurance, PTO, paid holidays, FSA, life insurance, and tuition reimbursement.

Qualifications

• Mechanical knowledge: 1 year preferred.
• Experience with diesel equipment and lift trucks preferred.
• Strong problem-solving and data collection abilities.
• Good communication skills required.
• Able to lift up to 100 lbs and work in various positions.

Responsibilities

• Troubleshoot mechanical, hydraulic, and electrical malfunctions.
• Operate forklifts for troubleshooting and QA checks.
• Dismantle/assemble engines, transmissions, differentials and fuel systems.
• Service forklifts with fluids and cleaning solvents.
• Quote customers for services or parts.

Skills

Mechanical knowledge

Troubleshooting

Teamwork

Verbal and written communication

Lifting up to 100 lbs

Education

High School diploma or GED

Technical coursework in electrical/mechanical/automotive

ASE certifications a plus

Job description

Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles?

Do you enjoy working independently, but still want to be part of a team?

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems. Working to offer a comprehensive plan to ensure fleets keep working, we are looking for Field Service Mechanics/Technicians to join our team of problem solvers.

As aField Service Mechanicwith Southern States Material Handling you will be trained, given your own service van and a complete set of tools! Daily you will travel in your territory to customers to maintain and repair propane, diesel and electric powered forklifts, pallet jacks, reach trucks, swing reaches, side loaders, sweepers, plus so much more! The opportunities to grow and expand your knowledge and skill sets are endless!

If you have the skillsets and attitude required, we providepaid trainingand will certify you to work on our equipment!

Come diversify your experience and be a part of our Toyota & Raymond family!

Top of the Line Benefits!!

• Your own van and tools to use!
• 401(k) with company matching
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

Great Schedule and Pay!!

• Full Time. Monday to Friday; 7am-4:30pm
• Increases in pay as you earn more certifications during your career with us!

What you’ll Need:

• Mechanical knowledge: 1 year preferred
• Experience with farm, construction, material handling, diesel equipment, small engines, and/or components of vehicles and lift trucks preferred
• Ability to define problems, collect data, and draw valid conclusions from an extensive variety of technical instructions
• Strong verbal and written communication skills.
• Ability to calculate figures such as discounts and percentages
• Ability to properly lift/carry up to 100lbs for short distances
• Range of motion including reaching, sitting, lying, bending, and kneeling to work on equipment
• Proficiency with technologic devices such as tablets and smartphones

Education and Certification Needed:

• High School diploma or GED
• Technical school coursework in electrical, mechanical, or automotive field a plus but not required
• Automotive Service Excellence certifications a plus

What you’ll Do:

• Troubleshoot to locate mechanical, hydraulic, and electrical malfunctions; may need to operate test equipment.
• Operate forklifts for troubleshooting and quality assurance checks after repairs have been completed.
• Dismantle, assemble, or reassemble engines, transmissions, or differentials, fuel systems, and hydraulic and electric components.
• Service forklifts with water, fuel, oils, or lubricants and apply cleaning solvents when needed.
• Align, adjust, repair, or replace worn or broken mechanical components or parts.
• Use hand or power tools and precision measuring tools where needed.
• Ensure completion of work and satisfaction for our customers.
• Participate in and stay up to date on TMHU training online.
• Manage multiple customer work orders in process and ensure timely completion with in less than two weeks.
• Ensure paperwork is complete, accurate, signed off on by our customer, and turned in promptly.
• Work with customers to identify and resolve equipment issues.
• Read, understand, and use the shop and parts manuals as well as operating manuals, blueprints, schematics, and technical drawings.
• Contact proper personnel on full maintenance rental accounts when repairs are needed.
• Manage call response time within 2-3 hours of dispatch time; communicate with dispatcher to minimize drive time.
• Inform dispatch of location and job destination after every job is complete.
• Accurately quote customers for services or parts needed
• Represent company in a professional manner encompassing our mission statement and values.
• Adhere to all posted and documented safety procedures as well as those required by the customer.

Location:

• With over 11 locations throughout Central Georgia and Florida, we have a spot for you! Responsibilities may require work to be done in our shop or may be required to be done at customer’s location.

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