Field Service Tech North Canton

Powell; North Canton (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) savings

Annual bonus potential

Paid time off

Professional development opportunities

Job summary

Powell in North Canton is seeking a highly skilled Service Technician responsible for ensuring the quality and performance of medium and low voltage switchgear across the US and Canada. The ideal candidate will perform installations and maintenance, including preventative and corrective actions.

This position requires a high school diploma with three or more years of electrical technician experience. Benefits include comprehensive health insurance, 401(k), and generous paid time off.

Qualifications

• 3+ years experience as a shop and/or field electrical technician.
• Knowledge of electrical theory and control circuits.
• Ability to perform hi-pot and breaker function testing.

Responsibilities

• Ensure end-to-end safety, quality, and performance of equipment.
• Perform installations and maintenance of switchgear.
• Complete site documentation and maintain regular communication.

Skills

Electrical Industry knowledge

Problem solving

Communication skills

Education

High school diploma

Tools

Oracle

MS Outlook

Power DB

Word

Excel

Job description

Job Description

Powell Service Division is looking for a highly skilled and motivated Service Technician to join one of the nation’s leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, corrective maintenance, and periodic supervision of small crews. The ideal candidate thinks critically, can work well independently, and is a problem solver. Service technicians serve the west coast, gulf coast south, offshore and east coast service regions. Qualified Service Technicians receive safety and technical training with full office support. Once qualified, Technicians are assigned a company vehicle, standard tooling, testing equipment, a laptop, smart phone, and company expense card.

Key Responsibilities

• Adhere to Powell’s current safety and quality standards
• Complete all site documentation in a timely manner, including weekly time sheets, signed service and repair orders, materials used and report writing
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include overtime and periodic weekend support
• Comply with Powell’s standard operating procedures, documentation processes, safety processes and protocols
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
• Able to work in different roles from supporting the Manufacturing Department within house fabrication to overseeing small crews on installation projects
• Switchgear and PCR installations
• DC / AC Switchgear
• Knowledge of Traction Power Systems
• Troubleshooting mechanical repair issues
• Perform performance testing on Powell equipment and components, including insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing
• Perform regular inspections of any issued vehicle or calibrated equipment/tools
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Job Requirements

• The Service Technician must possess a high school diploma, and three or more years’ experience as a shop and/or field electrical technician
• Service Technicians must exhibit knowledge of Electrical Industry manufacturing standards
• Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear
• Specific knowledge of ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements
• Demonstrate knowledge in the design and manufacture of bus and structural modification projects
• Powell requires all Service Technicians to undergo Factory Certified Technician training and maintain a passing grade
• Experience in writing accurate and complete test reports, project summaries and ability to explain anomalies found on a given project
• Knowledge of basic electrical theory and control circuits (Ohm’s Law; Basic AC and DC theory; contactor and circuit breaker schematics) are a must
• Ability to perform hi‑pot testing and breaker function testing, i.e., testing of over‑current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over‑voltage testing; mechanical and electrical functional testing of circuit breakers and electrical switchgear
• Proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel
• Additional requirements include but are not limited to:
  • Working knowledge of Hi potential, DLRO, Multi‑meter, dial caliper
  • Working knowledge of various hand tools and mechanical adaptability
  • Verbal and written communication skills
  • Proficiency in problem solving is preferred
  • Willing to attend in‑house and outside training
  • Willing to travel up 85% of the year
  • Demonstrate ability to read and interpret plan sets and one‑line diagrams

Working Environment

The Service Technician typically performs duties in an industrial environment and may work locally or across the Continental US. Powell Service Division promotes safe working conditions for all employees, provides special equipment to protect against specific hazards, implements prevention programs, and establishes rules designed for safety. Employees must adhere to safety policies and observe all safety practices to prevent accidents.

Physical Demands

• The physical demands described here are representative of those required to perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Performing the duties of this job regularly requires use of hands to finger, handle, feel, carry or operate objects, tools or controls and reach with hands and arms
• Employee frequently required to stand, talk or hear, walk, sit. Specific vision abilities required include close vision and ability to adjust focus
• Additional requirements:
  • Medium physical effort (lifting/moving up to 50 pounds)
  • Full range of mobility in upper and lower body and ability to work in various positions, including stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time
  • Work at heights greater than 10 feet
  • Work on ladders of all types
  • Work on scissor and bucket lifts on occasion

In addition, employees will be required to complete and pass Company and Customer required drug screening, background and employment verification checks, maintaining eligibility throughout employment.

Powell offers comprehensive health insurance for you and your family, 401(k) savings, annual bonus potential, generous paid time off, professional development opportunities, company-sponsored wellness programs, and a collaborative work environment.

EOE Protected Veterans/Disability