Electrical Field Tech Service Field Service North Canton

Powell Industries; North Canton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Powell Industries' Service Division seeks a skilled Service Technician to join a leading provider of medium and low voltage switchgear. You will perform installations, preventative and corrective maintenance, and supervise small crews across the US and Canada, ensuring safety, quality, and performance of Powell equipment.

Candidates must have a high school diploma and several years of electrical experience, with travel up to 85% and strong communication.

Qualifications

• High school diploma required.
• Three or more years of electrical shop or field technician experience.
• Knowledge of ANSI/IEEE standards relevant to switchgear.
• Ability to write accurate test reports and project summaries.

Responsibilities

• Adhere to safety and quality standards.
• Complete site documentation including time sheets and service orders.
• Communicate work schedules to Field Operations Scheduler and Manager.
• Provide weekend support and flexible hours as needed.
• Coordinate with project management, customers, vendors, and labor support.

Skills

Electrical theory

Hi-pot testing

Troubleshooting

Documentation

Project coordination

Communication skills

Team supervision

Education

High school diploma

Tools

Oracle

MS Outlook

Power DB

Word

Excel

Job description

Powell Service Division is looking for a highly skilled and motivated Service Technician interested in joining one of the nation's leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, corrective maintenance, and periodic supervision of small crews. The ideal candidate thinks critically, can work well independently, and is a problem solver. Service technicians are expected to service the west coast, gulf coast south, offshore and east coast service regions. Qualified Service Technicians are provided safety and technical training with full office support. Once qualified, Technicians are assigned a company vehicle, standard tooling, testing equipment, a laptop, smart phone, and company expense card.

Key Responsibilities

• Adhere to Powell's current safety and quality standards
• Complete all site documentation in in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing.
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include over time and periodic weekend support
• Comply with Powell 's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
• Able to work in different roles from supporting the Manufacturing Department within house fabrication, to overseeing small crews on installation projects.
• Switchgear and PCR installations
• DC / AC Switchgear
• Knowledge of Traction Power Systems
• Troubleshooting mechanical repair issues.
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.
• Perform regular inspections of any issued vehicle or calibrated equipment/tools.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Job Requirements

• The Service Technician must possess a high school diploma, as well as three or more years' experience, as a shop and / or field electrical / technician.
• Service Technicians must exhibit knowledge of Electrical Industry manufacturing standards.
• Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear.
• Specific knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements.
• Demonstrate knowledge in the design and manufacture of bus and structural modification projects.
• Powell also requires that all Service Technicians undergo Factory Certified Technician training and maintain a passing grade.
• The Service Technician must be experienced in the art of writing accurate and complete test reports, project summaries and has the ability to explain anomalies found on a given project.
• Knowledge of basic electrical theory and control circuits i.e.: Ohm's Law; Basic AC and DC theory; contactor and circuit breaker schematics are a must.
• The Service Technician must be able to perform of hi-pot testing and breaker function testing. i.e.: testing of over-current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over voltage testing; mechanical and electrical functional testing of circuit breakers and electrical switchgear.
• The Service Technician will also be expected to demonstrate proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel.

Additional Requirements

• Working knowledge with using the following test equipment: Hi potential, DLRO, Multi-meter, dial caliper.
• Must demonstrate working knowledge with the use of various hand tools and mechanical adaptability.
• Must have verbal and written communication skills.
• Proficiency in problem solving is a preferred.
• Willing to attend in-house and out-side training.
• Willing to travel up 85% of the year.
• Demonstrate ability to read and interpret plan sets and one-line diagrams.

Working Environment

The Service Technician typically performs duties in an industrial environment. This position requires services both locally and across the Continental US. It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. It is the responsibi