Associate Field Tech Service Field Service

Powell Industries; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Standard tooling

Testing equipment

Laptop

Phone allowance

Expense card

Job summary

Powell Service Division is seeking an Associate Field Service Technician to support installations, preventative and corrective maintenance of Powell switchgear across the US and Canada. You will join a team that values problem-solving, communication, and safety, with opportunities to work on diverse projects and travel extensively.

The role offers on-site fieldwork, hands-on training, and a path to further responsibilities within Powell’s service network.

Qualifications

• Two+ years as a shop and/or field electrical/breaker technician.

Responsibilities

• Adhere to Powell's safety and quality standards.
• Complete site documentation in a timely manner (time sheets, service/repair orders, materials used, reports).
• Provide clear communication of work schedule to Field Operations Scheduler and District Service Manager.
• Maintain flexible hours, with overtime and weekend support.
• Travel up to 85% of the year.
• Coordinate with project management, customers, vendors and labor support.
• Assist with installation, maintenance, testing, and retrofits on Powell switchgear and power control rooms.

Skills

Electrical troubleshooting

Field experience

ANSI IEEE C37

Electrical theory

Documentation

Teamwork

Tools

Megger testing

Hi-pot testing equipment

Torque testing tools

Job description

Powell Service Division is looking for a highly skilled and motivated Associate Field Service Technician interested in joining one of the nation’s leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end to end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, and corrective maintenance. The ideal candidate thinks critically, can work well in a team setting, and is a problem solver. Field service technicians are expected to service the west coast, gulf coast south, offshore and east coast service regions. Qualified service technicians are provided safety and technical training with full office support. Once qualified, technicians are assigned a company vehicle, standard tooling, testing equipment, a laptop, phone compensation, and company expense card.

• Adhere to Powell's current safety and quality standards
• Complete all site documentation in in a timely manner; including but not limited to, weekly time sheets, Signed service and repair order, materials used and report writing.
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include over time and periodic weekend support
• Must be available to travel up to 85% of the year.
• Comply with Powell's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
• Able to work in different roles from supporting the Manufacturing Department with in house fabrication, to overseeing small crews on installation projects.
• Switchgear and PCR installations
• DC / AC Switchgear
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.
• Perform regular inspections of any issued vehicle or calibrated equipment/tools.

Relationships

• Reporting to District Service Manager
• Internal relationships include regular interaction with: Clients, Project Management, Manufacturing & Quality Assurance

Job Requirements

• Field service technicians are required to have two or more years as a shop and / or field electrical / breaker technician.
• Exhibit basic knowledge of Electrical Industry manufacturing standards. Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear.
• Basic knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications
• Basic knowledge of electrical air and surface creepage clearance requirements.
• Demonstrate basic knowledge in the design and manufacture of bus and structural modification projects.
• Basic knowledge in writing accurate and complete test reports, project summaries and has the ability to explain basic anomalies found on a given project.
• Demonstrate knowledge of basic electrical theory and control circuits i.e.: Ohm's Law; Basic AC and DC theory.
• Basic familiarity with contactor and circuit breaker schematics (Preferred).
• Basic understanding of hi potential testing (Preferred)
• Basic understanding of low resistance testing (Preferred).
• Ability to assist other senior level technicians with maintenance, repair, installation, upgrades and retro fills on Powell switchgear and power control rooms
• Provide support to services manufacturing group. May consist of construction, installation, wiring and testing.
• Duties will include local and domestic travel, PCR installation, switchgear installation, PowlVac breakers, also trouble shooting, testing and repair of mentioned items.
• Basic working knowledge of mechanical and electrical functional testing of circuit breakers and electrical switchgear (Preferred).
• NICET Level 1 certification (Preferred).
• HUET / Offshore Survival Training (Will be provided if the candidate is not currently certified).
• NFPA 70E Trained (Preferred / Training can be provided).
• OSHA 10 / 30 Trained (Preferred / Training can be provided).

Working Environment

The Field Service Technician typically performs duties in an industrial environment. This position requires services both locally and across the Continental US. It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, carry or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand; talk or hear; walk; sit. Specific vision abilities required by this job include close vision and the ability to adjust focus. Additional requirements are as follows:

• Medium physical effort (lifting/moving up to 50 pounds)
• Have full range of mobility in upper and lower body and be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
• Work at heights greater than 10'
• Work on ladders of all types.
• Work on scissor and bucket lifts (on occasion).

In addition, employees will be required to complete and pass Company and Customer required drug screening, background and employment verification checks, maintaining eligibility throughout employment.