Field Service Tech: Satellite, POS Installations & Support

Bally's Intralot; West Memphis (AR); Presencial; USD 42.000 - 64.000; Tempo integral

Resumo da vaga

Intralot, Inc. seeks a Customer Service Technician to install and maintain satellite dishes and POS terminals, analyze performance data, and diagnose hardware and software issues. You will provide on-site technical support, operate tools, and ensure safety while servicing equipment and traveling to sites.

Qualified candidates have a high school diploma, 2–5 years in telecom or electronics, and a clean driving record. Expect rotating shifts and weekend availability as needed.

Qualificações

• High school diploma or equivalent.
• 2-5 years experience with commercial communication systems or electronics.
• Must have at least 3 years of driving experience in the class of vehicle operated.
• Ability to distinguish distances (far/near).
• Driving record free of DUI/DWI for 3-year period prior to employment.
• Knowledge of commercial communication and telecommunication systems.
• Ability to analyze, prioritize and resolve technical problems.
• Ability to lift/carry up to 80 pounds occasionally.
• Ability to use basic cable installation tools and hand tools, including ladders.

Responsabilidades

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues.
• Provide technical support to customers.
• Use power and hand tools for installation and maintenance of satellite terminals and antennas.
• Service satellites on rooftop installations.
• Maintain accurate records of installations, services and repairs.
• Report technical status of systems with accuracy and completeness.
• Maintain a safe work environment by following safety policies.
• Operate company vehicle safely while performing duties.

Conhecimentos

Telecommunication systems

Test equipment

Troubleshooting

Project management

Heavy lifting

Tool use

Safety first

Effective communication

Formação

High school diploma or equivalent

Ferramentas

Cable installation tools

Hand tools

Ladder

Power tools

Descrição da vaga

Intralot, Inc. seeks a Customer Service Technician to install and maintain satellite dishes and POS terminals, analyze performance data, and diagnose hardware and software issues. You will provide on-site technical support, operate tools, and ensure safety while servicing equipment and traveling to sites.

Qualified candidates have a high school diploma, 2–5 years in telecom or electronics, and a clean driving record. Expect rotating shifts and weekend availability as needed.