Field Service Tech: Satellite & POS Install & Support

Intralot, Inc.; Conway (NH); On-site; USD 42,000 - 68,000; Full time

Job summary

Intralot, Inc. is seeking a field technician to install and service satellite dishes, retailer POS terminals, and related equipment. You will analyze performance data, diagnose issues, and provide technical support to customers in a hands-on, on-site role.

The position requires a high school diploma, 3+ years driving experience, and knowledge of commercial communications. You may work rotating shifts, weekends, and holidays as needed, while maintaining safety and accurate documentation.

Qualifications

• High school diploma or equivalent.
• 2-5 years experience with commercial communication systems or electronics.
• At least 3 years of driving experience in the class of vehicle operated.
• Ability to distinguish far, near, peripheral distances.
• Driving record clean of DUI/DWI for 3 years prior to employment.

Responsibilities

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues.
• Provide technical support to customers.
• Use power and hand tools for installation and maintenance of satellite terminals and antennas.
• Service satellites on rooftop installations.
• Maintain records of installations, services and repairs.
• Report status of systems accurately and completely.
• Follow safety policies and maintain a safe work environment.
• Drive company vehicle and comply with fleet policy.

Skills

Commercial comms knowledge

Telecommunications testing

Technical problem solving

Project prioritization

Written and verbal communication

Safety minded

Flexible schedule (weekends/holidays)

Ability to lift up to 80 lbs

Education

High school diploma or equivalent

2-5 years experience with commercial communication systems or electronics

Tools

Cable installation tools

Ladder and hand tools

Job description

Intralot, Inc. is seeking a field technician to install and service satellite dishes, retailer POS terminals, and related equipment. You will analyze performance data, diagnose issues, and provide technical support to customers in a hands-on, on-site role.

The position requires a high school diploma, 3+ years driving experience, and knowledge of commercial communications. You may work rotating shifts, weekends, and holidays as needed, while maintaining safety and accurate documentation.