Field Service Technician: Satellite & POS Installations

Bally's Intralot; Jonesboro (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Intralot, Inc. is seeking a field technician to install and maintain satellite dishes and related equipment for retailer POS terminals and services. You will analyze data, diagnose issues, and provide customer support on-site, often working from ladders and with hand tools.

You will need strong knowledge of telecom systems, the ability to prioritize tasks, and a clean driving record for on-site travel including weekends or holidays as necessary.

Qualifications

• High school diploma or equivalent.
• 2-5 years experience with commercial communication systems or electronics.
• Must have at least 3 years of driving experience in the class of vehicle operated.
• Must be able to distinguish far, near, peripheral distances.
• Driving record clean of DUI/DWI for 3 years prior to employment.
• Knowledge of commercial communication and telecommunication systems.
• Operation of telecommunication test equipment skills.
• Ability to analyze, prioritize and resolve technical problems.
• Ability to prioritize, organize and manage projects to completion.
• Able to lift/carry up to 80 pounds occasionally.
• Able to use basic cable installation tools and hand tools and work from high places (ladder).
• Effective writing, communication, mechanical, and computer skills.
• Willing to work alternating/rotating shifts including weekends/holidays as necessary.

Responsibilities

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues.
• Provide technical support to customers.
• Use power and hand tools for installation and maintenance of satellite terminals and antenna systems.
• Service satellites on rooftop installations.
• Maintain records of installations, services and repairs.
• Report technical status of system with accuracy and completeness.
• Maintain a safe work environment following safety policies.
• Update job knowledge by training and reading technical publications.
• Operate company vehicle safely while traveling and working.
• Report vehicle repair needs to Supervisor as required.

Skills

Commercial communication systems

Telecommunication test equipment

Problem analysis

Project management

Safety practices

Written communication

Reading and understanding schematics

Manual dexterity

Education

High school diploma or equivalent

Tools

Cable installation tools

Hand tools

Ladder

Power tools

Satellite dishes

Job description

Intralot, Inc. is seeking a field technician to install and maintain satellite dishes and related equipment for retailer POS terminals and services. You will analyze data, diagnose issues, and provide customer support on-site, often working from ladders and with hand tools.

You will need strong knowledge of telecom systems, the ability to prioritize tasks, and a clean driving record for on-site travel including weekends or holidays as necessary.