Field Service Technician — Satellite & POS Systems

Intralot Inc; West Memphis (AR); On-site; USD 25,000 - 39,000; Full time

Job summary

Intralot, Inc. is seeking a hands-on field technician in West Memphis, AR to install and service satellite dishes, POS terminals, and related equipment.

You will analyze performance data and diagnose hardware/software issues, providing frontline technical support to customers on a rotating schedule including weekends and holidays. The role requires experience with telecom systems, ability to lift up to 80 pounds, and competence with hand/tools.

Qualifications

• High school diploma or equivalent required.
• 2-5 years experience with commercial communication systems or electronics.
• Must have at least 3 years of driving experience in the class of vehicle operated.
• Must distinguish between far, near, peripheral distances.

Responsibilities

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues.
• Provide technical support to customers.
• Use power and hand tools for installation and maintenance of satellite terminals and antenna systems.
• Service satellites on rooftop installations.
• Maintain records of installations, services and repairs.

Skills

Commercial telecom knowledge

Telecommunication test equipment usage

Hardware/software diagnostics

Project management

Lifting up to 80 lbs

Tool handling (cable, hand tools)

Effective writing and communication

Flexible schedule including weekends/H

Education

High school diploma or equivalent

Tools

Power tools

Hand tools

Ladder work

Job description

Intralot, Inc. is seeking a hands-on field technician in West Memphis, AR to install and service satellite dishes, POS terminals, and related equipment.

You will analyze performance data and diagnose hardware/software issues, providing frontline technical support to customers on a rotating schedule including weekends and holidays. The role requires experience with telecom systems, ability to lift up to 80 pounds, and competence with hand/tools.