Field Service Technician - Satellite & POS Installer

Intralot, Inc.; Kingston (NH); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

6% 401k Match

Paid Holidays & Vacation

Paid Sick, Short/Long Term Disability

Employee Assistance Program

Maternity/Paternity Leave

Discount Programs

Company Truck

Job summary

Bally's Intralot, Inc. is seeking a Field Service Technician to install and service satellite dishes, POS terminals and related systems for customers in the field.

You will analyze data, diagnose hardware/software issues and provide on-site support, often with lifting up to 80 pounds and driving to sites. The role requires a high school diploma, 2–5 years in telecom or electronics, and a clean driving record.

Qualifications

• High school diploma or equivalent.
• 2-5 years experience with commercial communication systems or electronics.
• Must have at least 3 years of driving experience in the class of vehicle operated.
• Must be able to distinguish between far, near, peripheral distances.
• Driving record must be clean of DUI/DWI for 3-year period prior to employment.

Responsibilities

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues
• Provide technical support to customers
• Use power and hand tools to perform installation operation and maintenance support for satellite terminals and associated antenna systems
• Service satellites on rooftop installations
• Maintain accurate records through documenting installations, services and repairs
• Report technical status of system with accuracy and completeness
• Maintain a safe work environment by following safe practices and adhering to safety policies
• Update and improve job knowledge by participating in educational opportunities and reading technical publications
• Operate company vehicle in performance of duties in a safe and responsible manner while working and traveling
• Report need of vehicle repair or service when required and /or prescribed
• Report any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate
• Must maintain clean driving record while employed based on company fleet vehicle policy

Skills

Telecom knowledge

Hardware diagnostics

Field service experience

Communication skills

Project management

Education

High school diploma or equivalent

Tools

Telecommunication test equipment

Job description

Bally's Intralot, Inc. is seeking a Field Service Technician to install and service satellite dishes, POS terminals and related systems for customers in the field.

You will analyze data, diagnose hardware/software issues and provide on-site support, often with lifting up to 80 pounds and driving to sites. The role requires a high school diploma, 2–5 years in telecom or electronics, and a clean driving record.