Field Service Tech – Power Equipment

Atlas Copco Group Co.,Ltd

Rock Hill (SC)

Ibrido

USD 65.000 - 85.000

Tempo pieno

7 giorni fa

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Benefits package

Descrizione del lavoro

Power Technique North America LLC is seeking a Technical Service Representative to provide expert technical support for its multibrand offerings and deliver on-site troubleshooting when needed. The role involves warranty processing, cross-functional collaboration, and customer-focused service delivery.

The ideal candidate has 2–3 years of hands-on technical service experience, the ability to train others, and a valid driver’s license.

Competenze

2–3 years of technical field or shop service experience maintaining and repairing power equipment or similar equipment.
Demonstrated expertise in maintenance, overhaul, and repair of equipment within the product line.
At least 2 years of progressive work experience in a related industry.
A valid driver’s license.
Current OSHA/Safety training certifications.

Mansioni

Oversee the warranty claims process and support warranty recovery KPIs.
Collaborate with engineering and technical support teams to resolve product quality issues.
Develop and deliver technical service training to internal teams and distributor personnel.
Respond to technical inquiries and provide timely customer service.
Build strong customer relationships through effective communication and professionalism.
Provide backup support for team members during absences.