Field Service Tech - Poultry Inspection, Batching & Portioning

Marel Inc.; Gainesville (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

Marel Inc. is seeking a Field Service Tech to be the on-site face, delivering expert service on Marel machinery across client locations in Georgia. You will diagnose issues, perform installation, maintenance, and provide customer training, ensuring uptime and satisfaction.

The role requires independent work, willingness to travel within the territory, and ability to lift up to 50 lbs. Join a team that values collaboration, integrity, and continuous growth as you support equipment in the field.

Qualifications

• Troubleshoots, repairs, installs, maintains, and trains customers on Marel machinery at client sites.
• Prepares service activities and materials in advance.
• Provides aftercare for new installations.
• Maintains regular contact with customers.
• Reports progress to the Field Service Manager.
• Travels extensively within assigned territory.

Responsibilities

• Troubleshoots, repairs, installs, maintains, and trains customers on Marel machinery at client sites.
• Prepares service activities and materials in advance.
• Provides aftercare for new installations.
• Maintains regular contact with customers.
• Reports progress to the Field Service Manager.
• Travels extensively within assigned territory.

Skills

Customer service

Field service

Troubleshooting

Installation

Tools

Marel equipment

Job description

The Field Service Tech (FST) is the front‑line field service representative and is responsible for fulfilling the customer's expectations during on‑site activities.

The FST is experienced in JBT Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process.

The FST may mentor junior FSTs and provide basic training.

What you will be doing:

• Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites.
• Prepares for service activities.
• Offers aftercare for new installations.
• Stays in regular contact with customers.
• Reports on progress.
• Reports to the Field Service Manager.
• Extensive travel within the allotted territory.

Must be able to lift up to 50lbs.

At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable — and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth — and we believe the best ideas come from diverse perspectives working together. If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.