Field Service Tech: Postpress Mechatronics

Heidelberg; Atlanta (GA); On-site; USD 65,250 - 79,750; Full time

Job summary

Heidelberg USA is seeking a Field Service Technician to travel to customer sites in the Atlanta region for on-site setup, installation, and repair of Postpress bindery equipment including Polar Cutters and Stahl Folders. You will troubleshoot, train customers, and complete paperwork efficiently.

The role requires a minimum two-year technical degree or equivalent, with field service experience and the ability to work with certified electricians on complex installations.

Qualifications

• Minimum two-year technical degree or equivalent in mechanical, digital, and electronic technology.
• Minimum two years in field service positions servicing complex electro-mechanical devices and high demand customer locations.

Responsibilities

• Perform mechanical/electrical troubleshooting of Heidelberg Postpress bindery equipment.
• Conduct maintenance & training on Heidelberg Postpress commercial bindery equipment.
• Work with riggers to install/move equipment and ensure safety checks.

Skills

Customer management

Electrical troubleshooting

Mechanical aptitude

Technical communication

Field service experience

Travel readiness

Education

Two-year technical degree or equivalent

High School Diploma or equivalent

Tools

Alignment tooling

Electrical test equipment

Job description

Heidelberg USA is seeking a Field Service Technician to travel to customer sites in the Atlanta region for on-site setup, installation, and repair of Postpress bindery equipment including Polar Cutters and Stahl Folders. You will troubleshoot, train customers, and complete paperwork efficiently.

The role requires a minimum two-year technical degree or equivalent, with field service experience and the ability to work with certified electricians on complex installations.