Field Service Tech: On-Site Installations & Repairs

Pitney Bowes; Washington; Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Tools provided

Job summary

Pitney Bowes is hiring for a Field Service Technician to install, service, and repair postage meters and related shipping hardware at client sites in Washington. The role emphasizes independent decision-making, client focus, and earning incentives through service and upsell opportunities.

The position offers full-time hours, weekday schedule, and company-provided tools and vehicle where applicable, with training and growth potential within a global technology provider for mail and logistics

Qualifications

• Mechanical experience and ability to repair equipment.
• Strong client communication and willingness to upsell onsite.
• Valid driver’s license with clean record and reliable vehicle for travel.
• Ability to lift up to 55 lbs.
• Willingness to learn and grow; Monday–Friday with potential overtime.
• Familiarity with Windows; basic PC networking preferred.
• Experience with automated equipment preferred.

Responsibilities

• Install, service, and upgrade Postage Meters and other shipping and mailing hardware at client sites.
• Troubleshoot and repair equipment, taking ownership and pride in your work to minimize repeat calls (client comebacks).
• Review job aids and train clients on using the equipment.
• Keep clients apprised of progress during maintenance or a down system situation.
• Grow your skillset to work on top-of-the-line products, copiers, or Smart Lockers that keep our clients' packages and parcels safe.
• Contribute to revenue growth through sales leads, supplies sales, and billable professional services.

Skills

Mechanical experience

Client communication

Upselling

Valid driver's license

Lift 55 lbs

Growth mindset

Windows environment

PC networking knowledge

Experience with automated equipment

Job description

Pitney Bowes is hiring for a Field Service Technician to install, service, and repair postage meters and related shipping hardware at client sites in Washington. The role emphasizes independent decision-making, client focus, and earning incentives through service and upsell opportunities.

The position offers full-time hours, weekday schedule, and company-provided tools and vehicle where applicable, with training and growth potential within a global technology provider for mail and logistics