Field Service Tech: Keep Parcel Sorters Running & Upgrading

Duravant; Melrose Park (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Duravant is seeking a Field Service Technician – Lifecycle Services to diagnose, repair, and maintain conveyor-driven sorting systems for parcels, focusing on uptime and customer satisfaction. You will perform preventive maintenance, install upgrades, train junior techs, and work across mechanical, electrical, and software aspects, with strong safety and documentation discipline.

Candidates must be flexible for shifts and travel, and possess hands-on skills with electrical/mechanical systems and

Qualifications

• Strong electronics/electrical background.
• Solid mechanical knowledge.
• Ability to apply software skills to equipment.
• Ability to use hand and power tools and measuring equipment.
• Ability to read technical drawings and documentation.

Responsibilities

• Resolve customer issues quickly to maintain uptime.
• Instruct and train less experienced technicians.
• Perform preventive maintenance inspections.
• Install new equipment and upgrades.
• Manage parts inventory and on-site tools.
• Maintain high customer satisfaction through communication.

Skills

Electronics background

Mechanical knowledge

Software applicability

Hand and power tools

Reading technical drawings

Mobility / lifting

Problem solving

Time management

Customer relations

Verbal and written communication

Independent work

Persuasion in sensitive situations

Basic computer skills

Tools

Oscilloscopes

DMM

Job description

Duravant is seeking a Field Service Technician – Lifecycle Services to diagnose, repair, and maintain conveyor-driven sorting systems for parcels, focusing on uptime and customer satisfaction. You will perform preventive maintenance, install upgrades, train junior techs, and work across mechanical, electrical, and software aspects, with strong safety and documentation discipline.

Candidates must be flexible for shifts and travel, and possess hands-on skills with electrical/mechanical systems and