Field Service Tech II: Printers, Copiers & MPS Expert

Toshiba America Business Solutions, Inc.; West Chester (Chester County); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Hourly bonus

Monthly Technician Bonus

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician II to service printers, copiers, and related office technology in the Pottstown, PA area. You will diagnose issues, perform installs and upgrades, and train customers in a dynamic, hands-on role.

The position requires 3+ years of technical repair experience, a valid driver's license, and the ability to lift 50 lbs. A customer-facing role with growth in a global tech organization awaits.

Qualifications

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment.
• Strong electro-mechanical aptitude and intermediate computer skills.
• Ability to lift 50 lbs and perform bending, lifting and reaching.

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures

Skills

Technical repair experience

Office equipment support

Printer/copier knowledge

Training experience

Electro-mechanical aptitude

Valid driver's license

Lift 50 lbs

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions is seeking a Field Service Technician II to service printers, copiers, and related office technology in the Pottstown, PA area. You will diagnose issues, perform installs and upgrades, and train customers in a dynamic, hands-on role.

The position requires 3+ years of technical repair experience, a valid driver's license, and the ability to lift 50 lbs. A customer-facing role with growth in a global tech organization awaits.