Field Service Tech II — Northern MN / Grand Forks

NCR Atleos; Minnesota; On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos invites applications for Field Service Technician II. The role supports installing, maintaining, and servicing electromechanical equipment such as ATMs and self-checkout systems within an assigned territory. Local candidates near Grand Forks, ND and Bemidji, MN are preferred.

Ideal candidates are technically curious with mechanical aptitude and customer-focused mindset. Training is provided, and opportunities for travel and growth exist within NCR Atleos’ global service network.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions with travel and rotating/shifting schedules.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines.

Skills

PC skills

Electronic skills

Operating systems

Driving

Education

A+ Certification

CompTIA Certification

Network+ Certification

Tools

Imaging software

Job description

NCR Atleos invites applications for Field Service Technician II. The role supports installing, maintaining, and servicing electromechanical equipment such as ATMs and self-checkout systems within an assigned territory. Local candidates near Grand Forks, ND and Bemidji, MN are preferred.

Ideal candidates are technically curious with mechanical aptitude and customer-focused mindset. Training is provided, and opportunities for travel and growth exist within NCR Atleos’ global service network.