Field Service Tech II: Data Center & Networking

Acuative; Bloomington (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Paid training

Overtime

Call-out pay

Job summary

Acuative, the nation’s leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will cover the Bloomington area performing installation and maintenance on voice and data networks, servers, and other network-based hardware.

This role requires travel, a clean driver’s license, and willingness to work mostly Mon-Fri with overtime and after-hours call-out pay. Paid training and safety protocols are provided.

Qualifications

• Working knowledge of networking hardware and topologies.
• Familiarity with Cisco networking products and interfacing through Cisco CLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
• Ability to provide configuration support for a variety of technology platforms through console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
• Ability to operate basic power tools - drills, saws, etc.
• Work on ladders and lifts where required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Must be willing to travel as needed to meet customer SLAs.
• On-call, after hours, and weekend work may be required.
• Must possess a valid drivers' license with good driving record.
• Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAPs.
• Installation and maintenance of telephony equipment and circuits.
• Installation and support of retail technology systems - POS, Digital Signage, and Video Surveillance Systems.
• Circuit extensions and structured cabling.
• Site surveys and site audits.
• Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
• Installation of Fixed Wireless Antennas, cables and hardware.
• Accurate and timely submission of all job-related documents and deliverables.
• Maintain company vehicle, inventory, and tools to departmental standards.

Skills

Networking basics

Cisco CLI

VOIP/PBX

PC/Server hardware

Structured cabling

Ladder safety

Microsoft Office

Field service

Education

Associate degree in IT

IT certifications (CompTIA, Cisco, PBX)

Tools

Cisco devices

Cable testing tools

Job description

Acuative, the nation’s leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will cover the Bloomington area performing installation and maintenance on voice and data networks, servers, and other network-based hardware.

This role requires travel, a clean driver’s license, and willingness to work mostly Mon-Fri with overtime and after-hours call-out pay. Paid training and safety protocols are provided.