Field Service Tech: Conveyance Solutions (Travel 20–80%)

Intralox; Maryland; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intralox in Hanover, MD is seeking a Field Service Technician to install, troubleshoot, and optimize conveyance systems at customer sites. You will work with Controls Engineers and Product Development to validate performance and drive improvements.

The role requires hands-on mechanical skills, 5+ years experience, a high-school diploma, the ability to travel 20–80%, and fluency in English to communicate with customers and teams.

Qualifications

• High-school diploma or GED required.
• 5+ years of hands-on mechanical work experience.
• Fluency in English.
• Ability to travel 20–80%.
• Experience reading AutoCAD (2D/3D).

Responsibilities

• Serve as front-line technical expert for conveyor installations, startup activities, troubleshooting, and performance optimization at customer facilities and pilot locations.
• Diagnose and resolve complex mechanical issues independently with sound troubleshooting techniques.
• Partner with Controls Engineers during system commissioning and field trials.
• Identify root causes and opportunities for improved equipment performance and reliability.
• Document observations and feedback to guide product development and system enhancements.
• Support pilot installations and product validation efforts in real-world conditions.
• Perform equipment inspections and assess wear and maintenance risks.
• Collaborate with engineering teams to validate designs and propose improvements.
• Provide technical support and training to customers and account teams.

Skills

Mechanical troubleshooting

Field service experience

English fluency

AutoCAD reading

Travel readiness

Education

High-school diploma or GED

Tools

AutoCAD

Job description

Intralox in Hanover, MD is seeking a Field Service Technician to install, troubleshoot, and optimize conveyance systems at customer sites. You will work with Controls Engineers and Product Development to validate performance and drive improvements.

The role requires hands-on mechanical skills, 5+ years experience, a high-school diploma, the ability to travel 20–80%, and fluency in English to communicate with customers and teams.