Field Service Tech

Infinitum; Austin (CO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Disability Coverage

HSA with employer contributions

FSA & Limited Purpose FSA

401(k) Traditional and Roth

Stock Options

Open Paid Time Off

12 Paid Holidays

Flexible schedule

Job summary

Infinitum in Austin, TX seeks a Field Service Technician to install, commission, troubleshoot, and repair its Integrated Motor & VFD products at customer sites.

You will document work, provide feedback to engineering and sales, and build strong customer relationships to ensure satisfaction.

Travel up to 75% primarily in the US; hybrid work arrangement with on-site responsibilities and growth opportunities in a fast‑moving sustainable tech company.

Responsibilities

• Install and commission Infinitum's integrated motor and VFD products at customer sites

Skills

Electrical circuits

3-5 years experience

VFDs

HVAC controls

PLC/communication protocols

Safety standards

Customer relationship

Tools

Carel

Automated Logic

PLC systems

Job description

About Us

Infinitum has raised the bar for a new generation of motor that is better for the planet and people. The company’s patented air core motors offer superior performance in half the weight and size, at a fraction of the carbon footprint of traditional motors, making them pound for pound the most efficient in the world. Infinitum motors open up sustainable design possibilities for the machines we rely on to be smaller, lighter and quieter, improving our quality of life while also saving energy and reducing waste. Based in Austin, Texas, Infinitum is led by a team of industry experts and pioneers. To learn more, visit goinfinitum.com.

About Us

Infinitum has raised the bar for a new generation of motor that is better for the planet and people. The company’s patented air core motors offer superior performance in half the weight and size, at a fraction of the carbon footprint of traditional motors, making them pound for pound the most efficient in the world. Infinitum motors open up sustainable design possibilities for the machines we rely on to be smaller, lighter and quieter, improving our quality of life while also saving energy and reducing waste. Based in Austin, Texas, Infinitum is led by a team of industry experts and pioneers. To learn more, visit goinfinitum.com.

Position

RMA/Field Service Technician

Location

Austin, TX (on-site/Hybrid)

Job Overview

We are seeking a skilled Field Service Technician to join our team and provide exceptional technical support to our customers. In this role, you will be responsible for performing installation, commissioning, troubleshooting, and repair of Infinitum's Integrated Motor & VFD products at customer sites. You will also be responsible for documenting your work, providing technical feedback to internal teams, and developing relationships with customers to ensure their satisfaction.

Key Responsibilities

• Install and commission Infinitum's integrated motor and VFD products at customer sites
• Conduct on-site troubleshooting and testing of Infinitum's integrated motor and VFD
• Conduct on-site repairs to minimize customer downtime
• Provide technical feedback to internal teams, including sales, product management, operations, and engineering
• Develop strong relationships with customers to ensure their satisfaction
• Document all troubleshooting and repair activities
• Provide detailed service reports that support department metrics

Qualifications and Skills

• 3 - 5 years of experience commissioning and troubleshooting electrical circuits, 3 phase motors, EC motors, and variable frequency drives (VFDs) in a Field Service environment.
• 3 - 5 years of experience troubleshooting HVAC-related controls (Carel, Automated Logic, PLCs, etc.) and communication protocols (Modbus RTU, BACnet, RS-485, Ethernet TCP/IP, etc.)
• Basic understanding of relevant electrical, motor, and VFD industry standards including UL, NEC, and NFPA 70E
• Ability to lift up to 50 lbs.
• A valid driver's license and ability to travel up to 75% of the time, primarily in the US and occasionally in Canada
• Ability to work in hot/non-climate-controlled environments
• Proficiency in all safety standards such as LOTO, PPE, Fall Protection, etc.
• Ability to work off ladders, man lifts, scissor lifts, etc on job sites

Benefits

We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals.

• Comprehensive Health Coverage (Medical/Dental/Vision)
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) - includes employer contributions.
• Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
• 401(k) - Traditional and Roth
• Stock Options
• Open Paid Time Off (PTO)

12 Paid Holidays

• Flexible schedule - including hybrid possibilities
• Community Give-back Opportunities

Infinitum embraces diversity and is an equal opportunity employer.