Field Service Supervisor: Power Systems Leader & Mentor

Loftin Equipment Co.; Universal City (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plans (two options)

Flexible Spending Accounts

Dental plan

Vision plan

401(k) with employer match

Paid holidays

Paid vacation

Tuition Reimbursement

Sign On Bonus up to $20,000

Job summary

Loftin Equipment Co. in Texas seeks an experienced Service Manager to mentor technicians, coordinate field service, and ensure work meets quality standards.

You will lead the Service Admin team and technicians, provide technical support across departments, manage warranty/work orders, and optimize scheduling for critical accounts while upholding safety and customer satisfaction. We offer a comprehensive benefits package, competitive pay, and a culture that values learning, teamwork, and

Qualifications

• 10+ years of experience in a technical service or support-oriented environment.
• Strong proficiency with Microsoft Office 360 and related systems; ability to train peers.
• Pass background check, motor vehicle record, and drug screening.

Responsibilities

• Mentor assigned technicians.
• Provide technical support for Service Admin, Technicians and Internal departments.
• Assist with strategic scheduling of Mission Critical customers and National Accounts.
• Perform Job Walks as requested.

Skills

Customer service

Team leadership

Communication

Tools

Microsoft Office 360

Job description

Loftin Equipment Co. in Texas seeks an experienced Service Manager to mentor technicians, coordinate field service, and ensure work meets quality standards.

You will lead the Service Admin team and technicians, provide technical support across departments, manage warranty/work orders, and optimize scheduling for critical accounts while upholding safety and customer satisfaction. We offer a comprehensive benefits package, competitive pay, and a culture that values learning, teamwork, and