Field Service Supervisor

KOCH Finishing Systems; St. Louis (MO); Remote; USD 70,000 - 90,000; Full time

Job summary

Join KOCH Finishing Systems as a Field Service Supervisor, where you'll lead installations of cutting-edge automated finishing equipment across North America. This role requires a driven leader eager to travel extensively and ensure top-notch customer satisfaction while working with dynamic teams in diverse industries.

Benefits

Flexible home base anywhere in the U.S.

Opportunity for hands-on technical leadership experience

Qualifications

• Degree in Engineering or 5+ years of experience in field service.
• Hands-on leadership and mentoring experience required.
• Willingness to travel extensively and work in challenging conditions.

Responsibilities

• Lead installation and commissioning of automated finishing equipment.
• Manage field teams for project execution and safety.
• Provide on-site technical support during installation.

Skills

Troubleshooting

Team leadership

Communication

Technical support

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

5+ years of experience in field service

Tools

PLCs

Robotics

Industrial automation technologies

Job description

Posted Thursday, June 26, 2025 at 5:00 AM

Field Service Supervisor – Automated Finishing Equipment

Location: Remote – Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)

Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.

What You’ll Do:

• Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
• Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
• Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
• Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
• Identify and resolve issues with mechanical, electrical, and control systems in real-time.
• Document and report project activities, service calls, installation checklists, and customer interactions.
• Enforce and model compliance with safety procedures, protocols, and site regulations.
• Share field insights with internal teams to help improve design, installation practices, and customer support.
• Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.

What We’re Looking For:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5+ years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
• Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
• Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
• Strong communication skills to interface confidently with customers, engineers, and project managers.
• Willingness and ability to travel extensively, including weekends as needed.
• Valid driver’s license with a clean driving record.
• Capable of lifting heavy equipment and working in challenging site conditions.
• Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.

Why Koch Finishing Systems?

• Be part of a growing team delivering world-class finishing solutions.
• Work on exciting projects in diverse industries across North America.
• Gain valuable, hands-on technical and leadership experience.
• Enjoy a flexible home base—live anywhere in the U.S. within an hour of a major airport.