Field Service Supervisor

Koch Enterprises; Springfield (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a Field Service Supervisor to lead the installation and commissioning of automated paint finishing systems. This role demands a skilled individual with a passion for high-quality service, who can effectively manage teams and projects while traveling extensively to various job sites. You will play a crucial role in ensuring the successful implementation of cutting-edge technology, providing on-site training and support, and maintaining high standards of safety and efficiency. If you thrive in a fast-paced environment and enjoy hands-on work, this opportunity is perfect for you.

Qualifications

• 5+ years in field service or installation of industrial equipment.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee installation and commissioning of automated systems at customer sites.
• Lead a team to ensure projects are completed safely and efficiently.

Skills

Leadership Skills

Problem-Solving Abilities

Communication Skills

Technical Aptitude

Education

Bachelor’s Degree in Mechanical Engineering

Bachelor’s Degree in Electrical Engineering

Tools

PLC Programming

Robotics

Industrial Automation Technologies

Job description

Join our dynamic team as a Field Service Supervisor specializing in the installation, start-up, and commissioning of automated paint finishing systems. We are seeking a skilled and motivated individual who is passionate about delivering high-quality service to our clients in various industries. As a road warrior, you will embark on exciting projects, spending weeks at a time on job sites, ensuring the successful implementation of our cutting-edge technology. This role offers the opportunity for travel and hands-on experience in a fast-paced environment.

Responsibilities:

• Oversee the installation, start-up, and commissioning of automated paint finishing systems at customer sites.
• Lead a team of technicians to ensure projects are completed safely, efficiently, and within budget.
• Coordinate with project managers, engineers, and clients to develop project schedules and deliverables.
• Provide on-site training and technical support to customers during system integration and optimization phases.
• Troubleshoot and resolve technical issues related to equipment performance and functionality.
• Maintain accurate documentation of project activities, including installation reports, service logs, and customer correspondence.
• Adhere to company safety protocols and industry regulations while working on job sites.
• Collaborate with internal teams to improve product design, installation procedures, and customer support processes.
• Travel extensively to customer locations, staying on-site for extended periods before returning home for scheduled breaks.

Qualifications:

• Bachelor’s degree in mechanical engineering, Electrical Engineering, or related field preferred.
• Minimum of 5 years of experience in field service, installation, or maintenance of industrial equipment, with a focus on automated systems.
• Proven leadership skills with the ability to motivate and mentor a team of technicians.
• Strong problem-solving abilities and technical aptitude in mechanical, electrical, and control systems.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
• Willingness to travel extensively and work on-site for extended periods, including weekends as needed.
• Valid driver's license and clean driving record.
• Ability to lift and carry heavy equipment and work in physically demanding environments.
• Familiarity with PLC programming, robotics, and industrial automation technologies is a plus.

Equal Opportunity Employer: Including disability/veteran