Field Service Supervisor

Capital Automotive Equipment & Technologies; City of Auburn (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automotive collision repair industry is seeking a Field Service Supervisor to manage on-site operations and train service technicians. The ideal candidate will ensure service quality and maintain effective communication with the team and customers. This role requires strong leadership and customer service skills, along with experience in mechanical and electrical work.

Qualifications

• Valid NYS Driver’s License required.
• At least 2 years of experience in mechanical, electrical, and related skills.

Responsibilities

• Oversee on-site operations and manage service technicians.
• Ensure work is executed according to the planned schedule.
• Coordinate with manufacturers for tools and parts.

Skills

Attention to detail

Customer service

Leadership

Job description

Job Description

Job Overview:

The Field Service Supervisor oversees on-site operations, manages and trains service technicians, and maintains open communication with the Service Coordinator and President.

Responsibilities and Duties:

1. Ensure work is executed according to the planned schedule and monitor service quality.
2. Manage and train service technicians for installations, maintenance, and repairs.
3. Coordinate with manufacturers and the Service Coordinator to ensure proper tools, parts, and equipment are provided for each job.
4. Maintain a professional attitude and ability to work effectively with customers and within a team.

Qualifications:

• Valid NYS Driver’s License
• Attention to detail
• Excellent customer service skills
• Leadership experience
• At least 2 years of experience in mechanical, electrical, and related skills

Company Description:

We are an out-service company providing service, installation, maintenance, and inspections to the automotive collision repair industry.