Field Service & Start-Up Engineer - On-Site Installations

Tokyo Electron Limited; Phoenix, Northern (AZ, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Tokyo Electron Limited in Phoenix, AZ seeks a Field Service/Start-Up Engineer II to provide on-site technical support, installations, repairs, and preventive maintenance of complex equipment for customers.

Under moderate supervision, you will document service activities, collaborate with Engineering and Quality Assurance, train customers on safety and basic troubleshooting, and travel frequently to customer sites while upholding safety and CSR principles.

Qualifications

• High school diploma or equivalent required.
• 1 year of field service or relevant industry experience.
• Valid driver's license with clean record.
• Ability to travel frequently to customer sites.
• Strong communication and documentation skills.

Responsibilities

• Provide on-site technical support to customers.
• Install, repair, and maintain equipment per guidelines.
• Perform preventive maintenance and inspections.
• Document service activities and prepare reports.
• Collaborate with engineering and quality teams to improve processes.
• Train customers on safe operation and basic troubleshooting.
• Maintain safety and quality culture; manage risks.
• Keep up-to-date with industry trends and service techniques.

Skills

On-site troubleshooting

Electrical & mechanical repair

Customer communication

Documentation/reporting

Travel readiness

Diagnostic tools usage

Education

High School Diploma or equivalent

Tools

Diagnostic tools

Testing equipment

Service reporting software

Job description

Tokyo Electron Limited in Phoenix, AZ seeks a Field Service/Start-Up Engineer II to provide on-site technical support, installations, repairs, and preventive maintenance of complex equipment for customers.

Under moderate supervision, you will document service activities, collaborate with Engineering and Quality Assurance, train customers on safety and basic troubleshooting, and travel frequently to customer sites while upholding safety and CSR principles.